Brooke Cool
Romulus,NY
Summary
Board certified Family Nurse Practitioner with 9 years of Urgent Care, Primary Care, and Occupational and School Health experience. Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. A passionate team member, bringing a positive attitude and motivation to assist, learn, and adapt in all situations. Strong interpersonal and communication skills with ability to appropriately collaborate with multidisciplinary team when necessary. Outstanding capability to multitask: managing priorities while delivering the best patient care. Compassionate in possessing an innate ability to hear and understand needs of others while putting them at ease. Recognized for excellent patient and family advocacy. Devoted to improving facilities public image by ensuring outstanding patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Director of Urgent Care
UR Medicine Finger Lakes Health Urgent Care
08.2022 - Current
- Clinical management of over 20 employees in special projects and daily operations across 2 locations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated records and files to maintain document compliance.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Oversaw purchasing and organization of Urgent Care inventory.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Performs quarterly peer chart review with clinical staff
- Plans, coordinates, and operates monthly staff meetings
Lead Nurse Pracitioner
UR Medicine Finger Lakes Health Urgent Care
01.2017 - Current
- Work autonomously in high volume urgent care managing 40+ patients with various levels of acuity during each shift
- Evaluate and treats patients across the lifespan for the following acute illnesses: COVID-19, urinary tract infections, STI's, vaginitis, upper respiratory infections, strep throat, mono, cellulitis, otitis media, sinusitis, conjunctivitis, and various other non life threatening illnesses
- Perform occupational medicine employment clearance and workplace health care, including DOT medical examination
- Perform wound care, suturing lacerations, foreign body removal, and splinting orthopedic injuries
- Prescribe appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
- Order and interpret diagnostic tests to develop and implement treatment plans.
- Coordinate with physicians, specialists, and other medical staff to develop treatment plans for chronic conditions.
- Educate patients on treatment options, medical needs, and non-medical options for treatments and therapy.
Family Nurse Practitioner
Lifecare Medical Associates Primary Care
01.2016 - 01.2017
- Provided care for patients of all ages including both acute and chronic conditions
- K-12 school health and wellness: Sports Physicals, Pediatric wellness physicals, Concussion Management, evaluations for PT and OT
- Obtained comprehensive histories and performed physical assessments, including well child visits and gynecological exams
- Focused on preventative care and patient education to ensure care is current
- Collaborated with appropriate multidisciplinary members to ensure adequate consultation and treatment are implemented
- Collaborated with medical specialties to implement appropriate referrals.
Education
Master of Science - Family Nurse Practitioner
St. John Fisher College
Rochester, NY12.2015
Bachelor of Science - Nursing
St. John Fisher College
Rochester, NY01.2013
Associate of Applied Science - Nursing
Finger Lakes Health College of Nursing
Geneva, NY05.2011
Licensed Practical Nurse -
Marion S. Whealan School of Practical Nursing
Geneva, NY01.2008
Skills
- Leadership and Guidance
- Clinical Operations Management
- Strategic Planning
- Quality assurance
- Telemedicine
- Critical Thinking
- Patient Advocacy
- Autonomous
- Empathetic Approach
- Cultural Competence
- Data Analysis
Certification
- Family Nurse Practitioner, New York, License #340599
- Professional Registered Nurse, New York, License #643860
- Board Certification: American Academy of Nurse Practitioners, Certification # F0316596
- DEA Registration, New York # MC3870006
- FMCSA Certified DOT Medical Examiner, National Registry # 6206195180
- RQI Health Provider: Basic Life Support, expiration: 6/2024
Timeline
Assistant Director of Urgent Care
UR Medicine Finger Lakes Health Urgent Care
08.2022 - Current
Lead Nurse Pracitioner
UR Medicine Finger Lakes Health Urgent Care
01.2017 - Current
Family Nurse Practitioner
Lifecare Medical Associates Primary Care
01.2016 - 01.2017
Master of Science - Family Nurse Practitioner
St. John Fisher College
Bachelor of Science - Nursing
St. John Fisher College
Associate of Applied Science - Nursing
Finger Lakes Health College of Nursing
Licensed Practical Nurse -
Marion S. Whealan School of Practical Nursing
- Family Nurse Practitioner, New York, License #340599
- Professional Registered Nurse, New York, License #643860
- Board Certification: American Academy of Nurse Practitioners, Certification # F0316596
- DEA Registration, New York # MC3870006
- FMCSA Certified DOT Medical Examiner, National Registry # 6206195180
- RQI Health Provider: Basic Life Support, expiration: 6/2024
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