Brooke Cotten
Summary
Project management professional prepared to drive project success through effective planning and team coordination. Proven ability to streamline processes and enhance project delivery, ensuring alignment with organizational goals. Known for fostering collaborative environments and adapting to dynamic project requirements.
Qualified Office Coordinator with proven ability to streamline office operations and improve efficiency. Successfully managed scheduling, communications, and administrative tasks to support organizational goals. Demonstrated proficiency in multitasking and problem-solving in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Assistant Project Manager
City Light and Power
Keesler Air Force Base, MS
05.2024 - Current
- Extra work projects- service applications
- Collaborated with project teams and internal departments to maintain and update a cost database
- Communicated with vendors and colleagues to reduce shipping delays
- Collaborated with engineers and subcontractors to resolve issues and ensure project success
- Prepare Purchase Requests for materials
- Field Site Visits for all ongoing jobs
- Assisted in budget tracking by monitoring expenses against allocated funds for each project phase
- Facilitated communication between team members by organizing meetings, distributing agendas, taking minutes, and following up on action items
- Provided administrative support such as scheduling meetings, managing calendars, coordinating travel arrangements, etc
- Participated in regular status update meetings with clients or stakeholders to provide updates on project progress
- Assisted in the development of project proposals, including cost estimates, timelines, and resource requirements
- Collaborated with the procurement team to source materials at competitive prices while maintaining quality standards
- Assisted project manager in the planning, coordination, and execution of multiple projects simultaneously
- Managed project documentation including contracts, change orders, and progress reports
- Coordinated with cross-functional teams to ensure timely completion of project milestones
- Monitored project timelines and identified potential delays or issues, proactively implementing solutions to keep projects on track
- Developed and maintained project documentation for reliable records.
- Generated weekly and monthly status reports for helpful progress tracking.
Office Coordinator
City Light and Power
Keesler Air Force Base, MS
06.2019 - Current
- Filing, ordering material, service disconnects, new service applications, personnel file maintenance, setting up meetings internal and external
- Complete 811 locates and 103 dig permits from Keesler Base
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Responsible for payroll for installation; review and change timesheets, develop and utilize spreadsheets to submit payroll; develop payroll summary for employees and submit to corporate
- Record leave time, such as vacation, personal, sick or bereavement for employees (Paylocity)
- Process paperwork for new employees, input data entry (such as I-9 forms)
- Set up pre-employment drug screening; also, random drug screenings
- Prepare purchase requests, invoices, inventory logs, time-off requests, etc
- Contact vendors in order to obtain updates or resolve issues with existing purchase orders
- Coordinate power outages on Keesler for transformer maintenance, switch replacements, disconnects and new services
- Complete work orders through Customer Services on Keesler
- Schedule internal maintenance with Akima (contractor on Keesler) (replacing transformers, SPs, photocells, etc.) and any fleet maintenance for vehicles (Altec Repair Central)
- Submit monthly reports submitted to CLP's COR (81st) and MSPR to DLA
- Updated and maintained employee personnel files, safety training, weekly meeting minutes and rotation of equipment (PPE) to be tested by MS Power (hot sticks, blankets, gloves, grounds and sleeves)
- Maintained inventory of office supplies and placed orders
- Served as a point of contact for clients visiting the office.
- Coordinated company events, fostering team building and boosting overall morale.
Administrative Assistant
Utility Services, LLC
Ocean Springs, MS
01.2014 - 06.2019
- Answer high inbound calls from customers, quickly assessed customer needs and proactively provide solutions, document details of customer interaction into the system while on the phone
- Prepare will serve letters for acceptance to install water/sewer for the county, grinder pump inspection letters to install for county, close out work orders, schedule work order appointments, close out line locates, etc.
- Created new customer accounts for Water/Sewer, tap fees for new development
- Monthly bills, meter readings and bank draft information were set up monthly for customer accounts, reconciled any errors on customers' bills or accounts
- Keep customer informed on the status of their work orders (if they purchased a new water/sewer tap)
- Performed routine clerical tasks such as mailing, copying, faxing, filing and scanning
- Received billing payments daily, deposited daily at the bank
- Maintained and updated inventory of all company property daily
- Trained new employees on administrative duties, company policies, and performance standards
- Maintained 6,000 water/sewer accounts for areas covered in MS
Administrative Assistant
Maymar Marine
Pascagoula, MS
01.2014 - 03.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Schedule meetings
- Prepare quotes and invoices for vessels
- Prepare emails for customers
Administrative Assistant
Associated Pump & Supply
09.2010 - 09.2013
- Answer inbound phone calls
- Prepare rental contracts, packing slips, sales quotes, delivery tickets, scope of work, proposals for bidding jobs and e-mails
- File, fax and scans
- Schedule meetings/appointments
- Prepared purchase requests for ordering new material
Education
Cosmetology License -
Chris's Beauty College
Gulfport, MS09.2022
Associates of the Arts - Arts
Mississippi Gulf Coast Community College
Gautier, MS12.2012
High School Diploma -
Vancleave High School
Vancleave, MS 05.2007
Skills
- Effective Communication
- Billing and Invoicing
- Employee Motivation
- Organizational Skills
- Planning Skills
- Adaptability
- Customer Service
- Multi-tasking
- Telephone Skills
- Purchase Request
- Purchase Orders
- Payroll through Spectrum
- Project monitoring
- Project scheduling
- Purchasing and procurement
- Client relationships
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
Timeline
Assistant Project Manager
City Light and Power
05.2024 - Current
Office Coordinator
City Light and Power
06.2019 - Current
Administrative Assistant
Utility Services, LLC
01.2014 - 06.2019
Administrative Assistant
Maymar Marine
01.2014 - 03.2014
Administrative Assistant
Associated Pump & Supply
09.2010 - 09.2013
Cosmetology License -
Chris's Beauty College
Associates of the Arts - Arts
Mississippi Gulf Coast Community College
High School Diploma -
Vancleave High School