Brooke Coulter
Santa Rosa,CA
Summary
Driven professional known for having exemplary communication and collaboration skills. Highly trained Health Systems Specialist providing advice and assistance to employees on clinical matters. Offering a strong background in reporting, maintaining confidential data and implementing effective solutions. Experienced Health Service Technician with over 7 years of experience in United States Coast Guard. Excellent reputation for resolving problems and improving customer satisfaction. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 5 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Treated patients with basic Dermatological, Opthalmology, Ear Nose Throat, Gastrointestinal, Neurology, Cardio-Respiratory Conditions. Performed focused exams to included diagnostic testing (including EKG, Tonometry, Snellen, Venipuncture, Glucose) and diagnosed and prescribed medication and or proper treatments for patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Service Technician
United States Coast Guard
Santa Rosa, CA
05.2015 - Current
- Assisted with regulatory issues such as compliance.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Provided care to patients presenting with a basic Dermatological, Opthalmology, Ear Nose Throat, Cardio-Respiratory, Gastrointestinal, Neurology complaint. I preformed exams, diagnosed and prescribed medication.
- Administered Intravenous therapy, venipuncture and immunizations.
- Instructor Medical Support school for the United States Coast Guard for three years.
- Created and implemented organizational policies and procedures.
- Developed and maintained electronic record management systems to analyze and process data.
- Maintained credentialing and immunization logs for employees and providers.
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
- Documented observations and baseline measurements in medical records.
- Provided care for patients based on physical, psychological, educational and safety criteria.
- Gathered, charted and analyzed patient history data and discussed key points with clinicians.
- Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
- Oversaw needs of patients in long-term healthcare center, consistently providing high level of quality care.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collected and transported specimens to prepare for lab testing.
- Monitored patient reactions after administering medications and IV therapies.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Health Care Administration
American Public University System
Charles Town, WV06.2025
High School Diploma -
Cherokee High School
Marlton, NJ06.2012
Skills
- HIPAA Regulations
- Behavioral Health Services
- Infection Control Procedures
- Post-Surgical Care
- Problem Resolution
- In-Service Training
- Direct Supervision
- Staff Meetings
- Paperwork Coordination
- Physician Interaction
- Emotional Support
- Emergency Situations
- Pulse Oximetry
- IV Discontinuation
- Taking Vital Signs
- Suture Removal
- Vitals Collection
- Lab Specimens and Collections
- Patient Rounds
- Performing EKGs
- Sharps Disposal
- Immunizations and Vaccinations
- Intramuscular Injections
- Compassionate and Caring
- Medical Recordkeeping
- Invasive Procedures
- IV Administration
- First Aid
- Venipuncture
- Conflict Resolution
- Flexible & Adaptable
- Self-Motivated
- Curriculum Planning and Implementation
- Classroom Management
- Positive Reinforcement Strategies
- Organizing Courses
- Lecture Implementation
- Instructor Support
- Positive Learning Environment
- Medical Terminology
- Preparing Course Materials
- Standard Operating Procedures Understanding
Certification
- EMT - Certified Emergency Medical Technician
- CPR Instructor
- Instructional Design for medical school curriculum
Timeline
Health Service Technician
United States Coast Guard
05.2015 - Current
Bachelor of Science - Health Care Administration
American Public University System
High School Diploma -
Cherokee High School
Similar Profiles
Connor TullConnor Tull
Electronics Technician at United States Coast GuardElectronics Technician at United States Coast Guard
Chloe NunezChloe Nunez
Seaman at United States Coast Guard ReservesSeaman at United States Coast Guard Reserves
David EdwardsDavid Edwards
Boatswain's Mate at United States Coast Guard ReservesBoatswain's Mate at United States Coast Guard Reserves
Tafatafa SatauaTafatafa Sataua
MACHINERY TECHNICIAN SECOND CLASS at United States Coast GuardMACHINERY TECHNICIAN SECOND CLASS at United States Coast Guard
Chandra JonesChandra Jones
Executive Assistant to the Chief Executive Officer at Enso VillageExecutive Assistant to the Chief Executive Officer at Enso Village