Brooke Craft
Health Care
Easley,SC
Summary
Proven track record in enhancing patient care and reducing infection risks at Gastroenterology Associates, showcasing expertise in sterilization techniques and direct patient care. Excelled in teamwork and communication, significantly improving patient satisfaction and safety. Demonstrated adeptness in endoscope reprocessing and maintenance, contributing to a high level of operational efficiency. Productive Endoscopy Technician with success in working side-by-side with physicians to execute wide range of endoscopic procedures. Highly knowledgeable of human anatomy and quick to recognize abnormalities potentially affecting procedures.
Overview
14
14
years of professional experience
Work History
Endoscopy Technician
Gastroenterology Associates
2019.08 - Current
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Safeguarded patient privacy by adhering to strict HIPAA guidelines when handling sensitive medical information.
- Elevated overall patient satisfaction scores by consistently delivering exceptional customer service in a high-stress environment.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Handled transfers of scopes to various departments for maintenance and routine repairs.
- Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
- Ensured compliance with all regulatory guidelines governing endoscopy practice by consistently following strict protocols for sterilization, equipment maintenance, and patient safety measures.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
Certified Nursing Assistant
Prisma Health
2016.02 - 2019.08
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Certified Nursing Assistant
Hosanna Health and Rehab
2012.03 - 2016.02
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cashier
BI-LO
2010.09 - 2012.03
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Education
High School Diploma -
Wren High School
Piedmont, SC06.2011
Skills
Infection control standards
Sterilization techniques
Specimen Collection
Procedure Assistance
Equipment Maintenance
HIPAA
High-Level Disinfection
Endoscopic Procedures
Biopsy Handling
Scope Troubleshooting
Endoscopy Room Setup
Teamwork and Collaboration
Excellent Communication
Timeline
Endoscopy Technician
Gastroenterology Associates
2019.08 - Current
Certified Nursing Assistant
Prisma Health
2016.02 - 2019.08
Certified Nursing Assistant
Hosanna Health and Rehab
2012.03 - 2016.02
Cashier
BI-LO
2010.09 - 2012.03
High School Diploma -
Wren High School
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