Brooke Crozier
Naples,Florida
Summary
Seasoned VIP Concierge known for unparalleled efficiency and productivity in completing tasks. Skilled in client relationship management, event planning, and personalized service delivery. Excel at communication, database entry, problem-solving, trutworthiness and time management, ensuring top-tier service tailored to individual client needs.
Overview
27
27
years of professional experience
Work History
VIP Concierge/Community/Events Manager/Development
Big Dog Ranch Rescue
Loxahatchee Groves, Florida
05.2023 - 06.2024
- Providing 24/7 concierge service to VIPs and donors
- Cultivating donors
- Creating organized spreadsheets weekly
- Shelterluv proficient
- Daily Phone Calls to potential donors and current donors adopting dogs
- Sending Thank up cards to all VIP's and donors I handled
- Daily input of information into Blackbaud
- Managing all events attended, including organizing volunteers, dogs, transportation, and logistics with upwards of 50 dogs at a time at events at Mar-a-Lago and Trump International
- Cultivating new adopters/foster homes
- Communicating effectively with vendors
- Taught myself Volgistics Software for use with Volunteers
Vice President
Crozier Foundation
Wilmington, Delaware
01.1997 - 02.2024
- Raise funds to help underprivileged children
- Planning and executing fundraisers annually and managing celebrities attending
- Hands-on participation with children at the camps we provided
- Organizing the Summer Camps we provided
Trustee
Brooke Crozier Donor Advisor Fund
Naples, Florida
03.2006 - 12.2023
- Built a state of the art barn for the Large Animal Protection Society (in PA) to better help the animals in need
- Managing the construction of the barn and design to maximize the amount of animals they could help at a time
- Allocated donations to numerous Dog and Horse 501 (c)3's
- Reviewed investment growth and annual gains and losses
Manager/Owner
Colebrooke Farm
Ocala, Florida
03.2008 - 05.2015
- Manage staff
- Manage daily care of horses
- Sales
- Property maintenance
- Managing Clients and invoices
- Farm Equipment management
- Manage Arena
- Work with Veterinarians and Farriers
Education
Certified Riding Instructor - Horseback Riding Instructor
American Riding Instructors Association
Alton, NH04-2009
High School Diploma -
Purnell School
Pottersville, NJ06-2000
Skills
- Event planning
- Database management
- Donor cultivation
- Logistics coordination
- Volunteer management
- Customer service
- Organization
- Trustworthy
- Reliable
References
References available upon request.
Timeline
VIP Concierge/Community/Events Manager/Development
Big Dog Ranch Rescue
05.2023 - 06.2024
Manager/Owner
Colebrooke Farm
03.2008 - 05.2015
Trustee
Brooke Crozier Donor Advisor Fund
03.2006 - 12.2023
Vice President
Crozier Foundation
01.1997 - 02.2024
Certified Riding Instructor - Horseback Riding Instructor
American Riding Instructors Association
High School Diploma -
Purnell School
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