Brooke Daniels
Summary
Energetic team player driven by passion and desire for new challenges and change of pace. With acquired knowledge and skills, seeking an opportunity to utilize these assets effectively. Prior education, work experience, and career growth as a state employee have instilled confidence in being a valuable asset to any department within corrections.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Account Tech II
Dixon Correctional Center
Industries/Business Office
07.2023 - Current
- Procure inventory for the optical shop and garden/greenhouse at Dixon Correctional Center
- Oversee individuals in custody who are hired as clerks
- Assign payment vouchers to individuals in custody to complete, monitor the completed voucher packets for accuracy before entering them in the business office for payment
- Oversee individuals in custody payroll in order to verify accuracy of pay rate and calculations for both Optical and Garden workers
- Complete all SMIC and NON-SMIC payroll functions
- Adjustments for improvement or clerical errors as needed
- Prepare individuals in custody in a re-entry based program for future employment upon release into society
- Working experience in BidBuy with making purchases of goods and services for the Industries department via state of Illinois procurement process
- Awarding bids to the highest bidder
- Dealing with different vendors and contracts
- Maintain a FY budget for monitoring expenditures within the different line numbers-vouchers/obligations, and managing different contracts
- SAP to track eyeglasses, lenses, and supplies in and out of Industries
- Verify and audit various fiscal reports for commodity inventories
- Maintain all records involving inventory of commodities, raw materials, and repair parts
- Prepare monthly credit reports for Wexford reimbursement including quarterly and fiscal year end reports for Industries inventory
- Handle special requests and obtaining price quotes from vendors
Account Tech I
Dixon Correctional Center
Business Office/Human Resources
10.2019 - 07.2023
- Prepared, maintained and reconciled document records and files that pertain to tracking and disposition of the facility's property as the Property Clerk
- Served as the facilities cashier and cash box custodian for all locally held funds
- Submitted reports in a timely manner, conduct periodic property spot checks and reconcile property control reports
- Maintained all records relating to inventory of equipment, affixed numbers on new equipment and inventories all equipment in buildings
- SAP knowledge and experience in order to properly adjust inventory including functions such as MB52, MB25, MB21, MINGO to navigate, run reports and adjust inventory
- Processing DOC OO13 and DOC16's
- Month end count of general store inventory numbers in SAP to properly track and account for items in the general store
- Managed Trust fund for the facility and posted payment vouchers for postage and cut checks within the business office. Handled the trust fund accounts for all individuals in custody
- Met with and prepared paperwork for all MSR releases
- Answered kite requests from individuals regarding grievance issues and general trust fund questions
- Collected money from machines and delivered deposits to bank
- Handled outside public phone calls in regards to inmate releases and trust fund accounts
- Ran daily FACTS reports and did updates in FACTS for the general store
- Posted furlough/restitution payments based on court and facility orders
- Made purchases and placed orders from invoices via State of Illinois procurement process
- Awarding bids to the highest bidder
- This involves dealing with different vendors and contracts
- Maintained employees time and attendance records for approximately 600 employees
- HIPPA compliance responsibilities
- Monitored bi-monthly attendance and benefit time usage on a daily basis
- Ensured any adjustments to base pay (including comp-time, overtime, roll call, paid lunches, call back, max pay, temporary assignment pay, holiday pay and shift differential) are approved appropriately according to department policy and guidelines prior to entering them into the Timekeeping system
- Trained new employees in timekeeping/payroll system
- Read, deciphered and processed grievance resolutions
- Human Resources experience-processed military full pay and military differential depending on drill orders, processed CVQ paperwork and NOA's, light duty paperwork, DOC044's for LOA's, processed FMLA paperwork, handled corresponding NOA's, processed maternity and paternity leave with the DOC 0290
- Completed DOC044 & 105's in order to serve suspension time to employees in accordance with progressive discipline
- Updated paperwork based on grievance resolutions
- Worked directly with labor and management in order to process updated information
- Handled work comp cases in terms of gathering paperwork, processing claims involving service connected, extended benefits and TTD
- Processed Wardens reports to show use of time
- Gathered and maintained employee evaluations for the facility
- Distributed & explained new hire paperwork for new employees
- Monthly audits completed to ensure facility compliance of A.D and I.D.s to comply with I.D.O.C polices and procedures
Office Associate
Dixon Correctional Center
Records
09.2018 - 10.2019
- Read, deciphered & interpreted sentencing mitts
- Answered individuals in custody questions pertaining to specific court rulings & sentencing for the individuals under Illinois laws
- Performed & explained complex calculations for concurrent and consecutive sentences
- Maintained the daily count of thousands of individuals in custody as they entered and left the facility via offender 360 and log books
- Scheduled court writs and coordinated transportation and paperwork for court appearances as the court writ clerk
- Calculated C grade for all individuals
- Discharge filing
- Restoration and Revocation of time including the calculation of sentence adjustments
- Monthly audits to ensure facility compliance of A.D and I.D.s in order to comply with I.D.O.C policies and procedures
Office Assistant
Dixon Correctional Center
Mailroom/Supervisor
07.2017 - 09.2018
- Performed variety of secretarial duties and provided office assistance
- Intermittent supervision of the Mailroom and staff within the Mailroom
- Monitored mailroom work flow and enforced mailroom rules to comply with IDOC
- Signing NOA's for approved/disapproved time off
- Trained new mailroom staff on the processing of mail in a correctional facility
- Trained and also trained other employees in suspicious package handling
- Logged incoming and outgoing legal mail
- Responded to various individuals in custody kites along with handling difficult circumstances
- Handled grievance issues and disbursed FOIA requests
- Worked directly with Clinical Services(grievance officer) in order to comply with procedures for grievances related to all mail handling
- Handled law library requests and questions
- Ordered supplies with purchase requisitions
- Calculated proper postage for all outgoing mail, processes money vouchers
- Operated computer programs such as CHAMPS and offender 360 on daily basis to log and look up mail
- Tracked monthly postage meter numbers to report to the Business Office
- Monthly audits to ensure facility compliance of A.D and I.Ds in order to comply with I.D.O.C policies and procedures
Staff Assistant
Wexford Health Sources
Therapeutic Services/Mental Health-Dixon CC
07.2014 - 07.2017
- Secretarial duties and general office support functions
- Engaged in treatment team meetings and trainings in group settings to discuss strategies and goals in order to assist individuals in custody for preparation for reintegration into society
- Treatment team meeting notes and strategizing individualized plans depending on each individuals strengths/weaknesses
- Prepared information and data for research and evaluation of Mental Health programs implemented, analyzes data, and prepared reports for the Psych Administrator
- Tracked data on various Mental Health forms, input data into offender 360, knowledge and familiarity of offender 360 and CHAMPS
- Prepared Mental Health audit information
- HIPPA compliance responsibilities
- Maintained multiple spreadsheets in Microsoft Excel and Word, processed staff accountability, filed, assigned/tracked/generated backlog reports, crisis log updates, sorted and distributed mail, printed SMI disciplinary tickets and fielded Mental Health phone calls
- Tasked to prepare and send statistical reports of accurate numbers and information to Springfield both weekly and monthly
Medical Assistant
CGH Medical Center
Sterling, IL
11.2006 - 10.2014
- Various secretarial duties including scheduling appointments, answering phone calls, scheduling surgeries, paperwork for setting up surgeries, charting, coding, paper and electronic medical records
- Assigned to train other employees in (EMR) electronic medical records
- Record keeping management of all health/medical files
- HIPPA compliance responsibilities
- Assisted in surgeries, vitals, medication refills, changed dressings, room patients applied and removed casts, suture and staple removal
- Applied learned medical terminology on a daily basis while completing job duties
- Ordered supplies with requisition forms and verified proper inventory upon receiving
- Processed complex financial billing of routes with proper coding
- Completed monthly inspections and logs of medical equipment used in the clinic setting
- Complied with joint commission & OSHA standards, rules and regulations
Parts and Receiving Manager
Gieson Motorsports
Rock Falls, IL
05.2004 - 11.2006
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor
- Employee scheduling to ensure full coverage during peak hours without over staffing, to balance customer service
- Unloaded, sorted and stored incoming merchandise
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Gathered and processed merchandise returns
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies
- Managed shipping and receiving team, overseeing training, schedules and work assignments
- Responded to customer requests for products, services, and company information
Education
Certificate - Medical Assisting
Hamilton Technical College
Davenport, IA04.2006
Associate of Applied Science - Applied Science
Sauk Valley Community College
Dixon, IL08.2005
Skills
- Offender 360
- CHAMPS
- FACTS
- Budget monitoring
- Record keeping
- BidBuy
- Disciplinary Tracking
- SAP
- Audits
- Employee training
- Microsoft Word
- Microsoft Excel
- Microsoft Publisher
- Microsoft Outlook
Certification
- CPR/First Aid
- NAMI Training
- MOD Training
- PSOT Training
- Mandated Reporter
- OSHA Compliance Training
- BidBuy Training
Timeline
Account Tech II
Dixon Correctional Center
07.2023 - Current
Account Tech I
Dixon Correctional Center
10.2019 - 07.2023
Office Associate
Dixon Correctional Center
09.2018 - 10.2019
Office Assistant
Dixon Correctional Center
07.2017 - 09.2018
Staff Assistant
Wexford Health Sources
07.2014 - 07.2017
Medical Assistant
CGH Medical Center
11.2006 - 10.2014
Parts and Receiving Manager
Gieson Motorsports
05.2004 - 11.2006
Certificate - Medical Assisting
Hamilton Technical College
Associate of Applied Science - Applied Science
Sauk Valley Community College