Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Davidson

Punta Gorda,FL

Summary

Experienced and dedicated professional with a proven track record of consistently achieving company goals through the implementation of organized and efficient practices. Thrives under pressure, excels at adapting to new situations and challenges, ensuring optimal enhancement of the organizational brand. Strong commitment to excellence, driven to deliver results that exceed expectations and contribute to the overall success of the company.

Overview

12
12
years of professional experience

Work History

Interior Design Assistant

Full circle
01.2020 - 09.2021
  • Provided invaluable support to lead designer during high-pressure situations while managing multiple concurrent projects.
  • Ordered samples from vendors to handle presentation creation activities.
  • Streamlined communication between clients and design team through effective coordination of meetings and followups.
  • Utilized 3D rendering software to create realistic visualizations of proposed designs for client approval.
  • Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
  • Photographed progress and finished projects.
  • Promoted company design services and developed marketing materials.
  • Generated estimates and invoices for projects.

Bartender/Bartender Shift Manager

Peabodys
12.2015 - 05.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Followed strict recipes and drink measurements to minimize product used.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Built relationships with vendors to manage orders and negotiate costs.

Assistant Manager

Panera Bread
10.2014 - 04.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Established team priorities, maintained schedules and monitored performance.

Cocktail Waitress

Hardrock casino
09.2014 - 12.2014
  • Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Assisted in training new cocktail waitresses on proper serving techniques, company policies, and customer service best practices.
  • Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.
  • Assisted with bartending duties during high-volume shifts.

Cocktail Waitress

Mt.Airy Casino & Resort
08.2013 - 09.2014
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
  • Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
  • Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
  • Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
  • Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
  • Assisted in setting up and breaking down bar area for special events.

Snowboard Instructor

Camelback Resort
11.2012 - 03.2014
  • Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
  • Created customized training programs for intermediate-level riders focused on honing specific techniques relevant to their goals.
  • Supported resort operations by effectively managing group bookings, scheduling lessons, and providing timely communication to both students and instructors.
  • Assisted in developing marketing materials to promote coaching services.

Manager

Jimmy's Icecream
05.2011 - 08.2013
  • Developed and maintained relationships with customers and suppliers through account development.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Oversaw preparation and monitored safety protocols.

Waitress

Daniels Family Resort
06.2009 - 07.2011
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.


Education

No Degree - Criminal Justice

Northampton Community College
Bethlehem, PA

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Computer Skills
  • Critical Thinking
  • Organization and Time Management
  • Active Listening
  • Verbal Communication
  • Problem Resolution

Timeline

Interior Design Assistant

Full circle
01.2020 - 09.2021

Bartender/Bartender Shift Manager

Peabodys
12.2015 - 05.2016

Assistant Manager

Panera Bread
10.2014 - 04.2015

Cocktail Waitress

Hardrock casino
09.2014 - 12.2014

Cocktail Waitress

Mt.Airy Casino & Resort
08.2013 - 09.2014

Snowboard Instructor

Camelback Resort
11.2012 - 03.2014

Manager

Jimmy's Icecream
05.2011 - 08.2013

Waitress

Daniels Family Resort
06.2009 - 07.2011

No Degree - Criminal Justice

Northampton Community College

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Brooke Davidson