Brooke Day

• Enhanced family's/business' productivity by managing schedules, organizing meetings, and overseeing correspondence.
• Aided family/business in personal tasks such as scheduling appointments, managing mail or running errands when needed.
• Attended meetings, took notes and tracked action items.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained confidentiality and discretion while handling sensitive information relevant to the family's/business' finances and correspondence.
• Improved time management of the family/business through effective prioritization and organization of tasks.

• Enhanced team productivity by streamlining communication and implementing efficient project management tools.
• Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
• Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Successfully tracked production with vendors, ensuring on time deliveries for the organization.
• Developed all new hire training materials and led training sessions for new employees to ensure smooth integration into the company culture and workflow.
• Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.

• Enhanced store sales by creating visually appealing and strategically placed product displays.
• Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
• Increased customer traffic through effective window displays that showcased new products and promotions.
• Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
• Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
• Assisted with special event planning/trade shows and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional

objectives.

• Traveled to Dallas trade shows to assist with buying product.