BROOKE DELATTE
Donaldsonville,Louisiana
Summary
Motivated team player with the ability to multitask, seeking an opportunity to work for a successful company and support the strategic direction, while utilizing my knowledge and furthering my work experience.
Overview
5
5
years of professional experience
Work History
Student Internship
Lousiana Department Of Tourism
08.2023 - 12.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Created and revised content.
- Interacted with customers by phone, email, or in-person to provide information.
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided project progress updates and proposed solutions to issues.
Waitress / Bartender
Clubhouse Bistro
01.2020 - 01.2022
- Provided excellent customer service to customers
- Followed all health department regulations
- Met with restaurant staff to review daily specials and menu changes
- Accommodated all parties and reservations
- Serve food and drink orders
- Collected bill payments from customers
- Carried dirty dishes to kitchen for cleaning
- Arranged table settings and maintained a tidy dining area
- Check customers identification and confirm it meets legal drinking age
- Mixed and garnished ingredients to prepare cocktails
- Informed customers about new beverages and specials
- Restocked and replenished bar inventory and supplies
- Tracked needed inventory in Epic Software System.
Hostess
Clubhouse Bistro
01.2019 - 01.2020
- Delivered genuine hospitality and greeted people upon arrival
- Managed the seating charts and wait lists
- Provided guests with menus and answered any initial questions
- Monitored restaurant activity to determine dining flow
- Performed opening and closing duties as needed
- Assisted others with side work including, but not limited to cleaning, stocking, & folding silverware
- Prepared to-go orders in a timely manner
- Responded to customer complaints and helped resolve them.
Education
Bachelor of Mass communication - Journalism / Social-Media
Nicholls State University
Thibodaux, Louisiana12.2023
Skills
- PROFESSIONAL SKILLS AND CREDENTIALS
- Maintains Confidentiality
- Prioritizes
- Organized
- Team-Player
- Effective Communicator Familiar with Epic software systems
- Microsoft Suite
- Professional Demeanor
- Content Development
- Brand messaging
- Graphic Design
- Customer Service
- Social Media Content Creation
Timeline
Student Internship
Lousiana Department Of Tourism
08.2023 - 12.2023
Waitress / Bartender
Clubhouse Bistro
01.2020 - 01.2022
Hostess
Clubhouse Bistro
01.2019 - 01.2020
Bachelor of Mass communication - Journalism / Social-Media
Nicholls State University
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