Brooke Demuth
Coborns inc
Brookings
3
years of professional experience
Work History
Liquor assistant manager
1 Month- Assisted in inventory management for liquor products, ensuring accurate stock levels and timely replenishment.
- Trained new staff on operational procedures and best practices for product handling and safety compliance.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Liquor shift manager
1 Year 1 Month- Supervised team of employees, ensuring adherence to operational standards and protocols.
- Managed inventory levels, implementing efficient stock rotation practices.
- Trained new staff on customer service excellence and store policies.
- Resolved customer inquiries and complaints, enhancing satisfaction and loyalty.
- Trained and mentored new employees to maximize team performance.
Guest Services Representative
1 Year 7 Months- Assisted customers with inquiries, ensuring a positive shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints efficiently, fostering loyalty and repeat business.
- Educated customers on product offerings and promotions to increase sales opportunities.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new staff on customer service protocols and store procedures.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Education
highschool
Skills
Cash management
Retail analytics
Cash register operation
Team leadership
Inventory management
Inventory control
Retail math
Stocking and replenishing
Compliance training
Timeline
Liquor assistant manager
Coborns inc
07.2026 - CurrentRead More
Liquor shift manager
Coborn's, inc.
06.2025 - 07.2026Read More
Guest Services Representative
Coborn's Grocery
11.2023 - 06.2025Read More
Sartell Senior High School
highschool
Read More