Brooke Deters
Clarkson,KY
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dollar General Store
Clarkson, KY
08.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Medical Assistant/ Health Aide
Tender Touch Caregivers
Elizabetown Ky
01.2023 - 08.2024
- Obtained client medical history, medication information
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Dietary Director
South Lyon Senior Care
South Lyon, MI
12.2022 - 2023
- Implemented cost-control measures by monitoring expenses, analyzing financial reports, and making strategic adjustments as needed to stay within budget constraints.
- Served as a resource for patients, families, and staff members alike by providing expert guidance on nutritional matters related to individualized care needs or general dietary concerns.
- Ensured timely delivery of meals to patients through effective coordination between kitchen and nursing staff during all meal service periods.
- Maintained a clean, safe, and sanitary work environment in compliance with state health regulations and industry best practices.
Clinical Medical Assistant
Acension Obstetrics and Gynecology
Wixom, MI
02.2020 - 2022
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
Education
Health Sciences Nursing
Daymar College
KYMedical Assistant
Daymar College
KY06.2012
Timeline
Assistant Manager
Dollar General Store
08.2024 - Current
Medical Assistant/ Health Aide
Tender Touch Caregivers
01.2023 - 08.2024
Dietary Director
South Lyon Senior Care
12.2022 - 2023
Clinical Medical Assistant
Acension Obstetrics and Gynecology
02.2020 - 2022
Health Sciences Nursing
Daymar College
Medical Assistant
Daymar College