Brooke Diamond
Jasper
Summary
While main experience is in the laboratory, skills are easily transferable to the counseling field. Being in healthcare has provided contact with persons in every walk of life and sometimes at their most difficult times. This has provided an excellent opportunity to learn empathy and humility and to treat everyone in care with dignity and respect. The technical aspect of the laboratory has brought about the meticulous cataloging of work and the ability to become a team player with strong organizational skills. The healthcare environment has sharpened my dexterity to handle multiple projects simultaneously with a high degree of accuracy and reliability with minimal supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals and learn serviceable skills to aid in professional development. Compassionate yet disciplined individual looking to apply skills gained from previous work experience in healthcare and counseling. Mental health professional prepared to bring compassion and expertise to therapeutic settings. Proven ability to develop tailored treatment strategies and foster client progress. Strong focus on collaboration and adaptability, ensuring reliable support for both clients and team members. Skilled in active listening and empathetic communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
School Based Mental Health Therapist
NWAMHC-Adam Bishop Center
12.2024 - Current
- Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
- Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
- Tailored therapeutic approaches to meet the unique needs of diverse client populations, including individuals with substance use disorders and trauma histories.
- Performed client assessments and developed treatment plans.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Medical Laboratory Scientist
University Of Alabama At Birmingham Hospital
11.2020 - Current
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Tested specimens and blood products in accordance with CAP and JAHCO standard operating procedures.
- Documented test results using computerized and manual transcription methods.
- Operated multiple laboratory instruments, maintaining strict adherence to prescribed safety guidelines and operational instructions.
- Led quality control diagnostic testing, documenting variances in results and blood product performance.
- Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Oversaw shipment and reception of laboratory specimens, verifying proper safety precautions and handling methods.
- Performed and documented accurate transfusion reaction investigations.
- Carefully handled and disposed of biological hazardous materials following strict safety procedures to avoid contamination.
- Gathered and evaluated quality assurance data to identify issues and improve process efficiency.
- Trained and mentored new staff to achieve efficiency and maintain daily operational consistency.
- Determined cause of unexpected test results and other issues by identifying and resolving technical and equipment problems.
- Highly trained in Immunohematology, Hematology, Urinalysis, Clinical Chemistry, Immunology.
- Excellent communication skills.
- Proficient in multiple LIS systems.
Therapist II
Health Connect America
05.2024 - 11.2024
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
- Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
- Fostered supportive environment, leading to increased patient satisfaction and engagement.
Peer Support Volunteer
RISE (Resilience In Stressful Events)
12.2020 - 05.2024
- Provide emotional support via phone or in-person meetings to Healthcare workers to cope with stressors of profession.
- Completed training provided by Johns Hopkins.
- Involved with program since implementation.
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Provided emotional support during crisis situations, helping peers navigate challenging circumstances and make informed decisions.
- Enhanced peer support program effectiveness by implementing compassionate listening and effective communication techniques.
Medical Laboratory Scientist
Ascension St. Vincent
11.2018 - 10.2020
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Tested specimens and blood products in accordance with CAP, JAHCO, and AABB standard operating procedures.
- Documented test results using computerized and manual transcription methods.
- Utilized expertise in Blood Banking to help with diagnosis of medical issues.
- Led quality control diagnostic testing, documenting variances in results and blood product performance.
- Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
- Oversaw shipment and reception of laboratory specimens, verifying proper safety precautions and handling methods.
- Trained and mentored new staff to achieve efficiency and maintain daily operational consistency.
Education
Master of Science - Clinical Mental Health Counseling
University of West Alabama
Livingston, AL05.2024
Bachelor of Science - Clinical Laboratory Science
Auburn University-Montgomery
Montgomery, AL12.2017
Associate of Applied Science - Clinical Laboratory Science
Wallace State Community College
Hanceville, AL05.1999
Skills
- Corrective Actions
- Regulatory Standards
- Active Listening
- Digital Recordkeeping and Test Documentation
- Patient Needs Assessment
- Quality Improvement Plans
- Customer Satisfaction/Building Rapport
- Attention deficit hyperactivity disorder treatment
- Social Perceptiveness
- Electronic Patient Medical Record/Case Documentation
- Complex Problem-Solving
- Individual counseling
- Child and adolescent therapy
- LGBTQ and Culturally affirmative therapy
- Crisis intervention
- Heartsaver first aid CPR AED (first aid CPR AED)
- Trauma-informed care
Certification
- Licensed Clinical Laboratory Scientist (ASCP)- 2017-Present
- Licensed Medical Laboratory Technician (ASCP)-1999-Present
Certifications and Licensures
- Licensed Clinical Laboratory Scientist (ASCP)- 2017-Present
- Licensed Medical Laboratory Technician (ASCP)-1999-Present
- NBCC-May 2024-Present
- Associate Licensed Counselor-July 2024-Present
- Certification in Play Therapy-Expected September 2025
Timeline
School Based Mental Health Therapist
NWAMHC-Adam Bishop Center
12.2024 - Current
Therapist II
Health Connect America
05.2024 - 11.2024
Peer Support Volunteer
RISE (Resilience In Stressful Events)
12.2020 - 05.2024
Medical Laboratory Scientist
University Of Alabama At Birmingham Hospital
11.2020 - Current
Medical Laboratory Scientist
Ascension St. Vincent
11.2018 - 10.2020
Associate of Applied Science - Clinical Laboratory Science
Wallace State Community College
Master of Science - Clinical Mental Health Counseling
University of West Alabama
Bachelor of Science - Clinical Laboratory Science
Auburn University-Montgomery
Similar Profiles
Tia ShepherdTia Shepherd
Mental Health Technician at NWAMHCMental Health Technician at NWAMHC
Shalanda ArtisShalanda Artis
CNA at Bishop Care CenterCNA at Bishop Care Center
Addison DodgeAddison Dodge
Yoga Instructor at Adam F. Press Fitness Center Of Colorado CollegeYoga Instructor at Adam F. Press Fitness Center Of Colorado College
Erin "Brooke" ParkhurstErin "Brooke" Parkhurst
Critical Care Float Pool Registered Nurse at Walker Baptist Medical CenterCritical Care Float Pool Registered Nurse at Walker Baptist Medical Center
Donald JordanDonald Jordan
Transport Driver at Bill Dover COTransport Driver at Bill Dover CO