Brooke Diaz
Richmond,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Competitive and Recreational Gymnastics Coach
Victory Gymnastics Training Center
08.2018 - 03.2020
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Assessed student progress and provided feedback to improve technique and performance.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Collaborated with coaches, students, and administrators to run high-quality program.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Developed and implemented new drills and activities to increase student engagement and growth.
- Taught students how to perform split leaps, back handsprings and other special techniques.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help reach goals.
- Trained athletes in proper use of equipment for safety and maximum results.
- Utilized various coaching models and techniques to maximize client success.
- Assisted clients in setting and achieving personal and professional goals.
- Developed and maintained network of professional resources to refer clients to.
Administrative Assistant
Santa Paula Chevrolet
11.2017 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Assistant
Ventura Toyota
03.2011 - 11.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06.2011
Skills
- Budget Management
- Progress Tracking
- Goal Setting
- Feedback Delivery
- Emotional Intelligence
- Team Building
- Time Management
- Injury Prevention
- Spotting Techniques
- Scheduling and Organization
- Team Leadership
Certification
- Licensed USAG certified instructor
- Certified DMV registration clerk 2017-2019
- Contracts clerk for used vehicles 2016-2018
Section name
Responsibilities included registering new and used vehicles that were bought from dealer, as well as submit titles and follow state laws for accurate registration.
Timeline
Competitive and Recreational Gymnastics Coach
Victory Gymnastics Training Center
08.2018 - 03.2020
Administrative Assistant
Santa Paula Chevrolet
11.2017 - 08.2018
Administrative Assistant
Ventura Toyota
03.2011 - 11.2017
High School Diploma -
Oxnard High School
- Licensed USAG certified instructor
- Certified DMV registration clerk 2017-2019
- Contracts clerk for used vehicles 2016-2018
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