Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Brooke Dilbeck

Lubbock,TX

Summary

Friendly and responsible Cashier proficient in handling money and assisting customers. Workplace focused; keeping work areas clean, neat and professionally arranged. Quick and accurate transactions with excellent multi-tasking aptitude. Good listening skills combined with attentive and detail-oriented nature.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

United Supermarkets
04.2022 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue through consistent attention to detail and organization during busy shifts.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Education

High School Diploma -

Lubbock Cooper High School
Lubbock, TX
05.2022

Skills

  • Cash Handling
  • Customer Service
  • POS Systems and Cash Register Operation
  • ID Verification
  • Staff Mentoring
  • Loyalty Program Promotion
  • Liquor Law Compliance
  • Effective Communication and Attention to Detail
  • Professionalism and Courtesy
  • Multitasking Capabilities
  • Teamwork and Collaboration

Certification

TABC - 2022

References

References available upon request.

Timeline

Cashier

United Supermarkets
04.2022 - Current

High School Diploma -

Lubbock Cooper High School
Brooke Dilbeck