Brooke Doane
Fort George G Meade,MD
Summary
Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Optometric Assistant
Eye Associates Of Georgia
Augusta , GA
09.2021 - 04.2022
- Scheduled appointments, handled referrals and ordered supplies for optometric practice.
- Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
- Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
- Helped patients with optical selections and dispensing to facilitate customer service.
- Explained processes and operated equipment for [Type] testing.
- Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Performed developmentally appropriate patient care for optometry patients aged 7 to 80.
Waitress
Waffle House
Thomson, GA
11.2017 - 10.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Education
High School Diploma -
Thomson High School
Thomson, GA05.2019
Skills
- Completing Insurance Forms
- Critical Thinking
- Coordinating Drug Refills
- Operating EKG Equipment
- Updating Medical Records
- Check-In and Check-Out Procedures
- Examination Preparation
- Multi-line Telephone System Operation
- Multitasking and Prioritization
- Appointment Scheduling
- Clear Communication
- Cleaning and Organizing
Timeline
Optometric Assistant
Eye Associates Of Georgia
09.2021 - 04.2022
Waitress
Waffle House
11.2017 - 10.2021
High School Diploma -
Thomson High School
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