Brooke Erickson
Atlanta,GA
Summary
Leadership enthusiast with a passion for learning & development. Focused on influencing organizational productivity through people and leadership skills. Subject matter expert (SME) on sales and leadership training/program development. Effective facilitator, coach, and influencer dedicated to building strong relationships. Experience leading talent, mentorship, career development, and leadership programs. Motivated to add organizational value and stability by supporting the culture and people within the organization.
Overview
9
9
years of professional experience
Work History
Manager Leadership Development & Talent Programs
White Cap Construction Supply Inc.
Brookhaven, GA
08.2021 - Current
- Lead talent programs such as Career Development Program, New Manager Onboarding Program, and Internship Program, etc.
- Enhancements to Career Development Program; structural framework, curriculum design, and career tracks implementation, and program insights.
- Oversee 8 regional champions, 70+ associates (program) experience; and managed overall execution of program from recruiting to graduation.
- Designed courses (VILT and eLearning courses) to develop new leaders within organizational structure.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coached leaders on important skills that will influence current leadership and management goals.
- Conducted research on relevant philosophies and materials to achieve training objectives.
- Executed newly design assessment/performance management of all associates in Talent Programs.
Senior Learning Specialist
White Cap Construction Supply Inc.
Norcross, GA
08.2019 - Current
- Managed the White Cap Career Development Program; program management, coordination, facilitation, content development and web design
- Developed curriculum for eLearning courses, ILT, and VILT workshops
- Created the content for Foundational Sales Training program; implemented the successful "Training in a Box" launch
- Master Facilitator for all training programs, utilizing Zoom for VILT leadership and sales workshops
- Designed and created SharePoint pages: Sales Training Hub, Functional Connector, Career Development Program, Internship Toolkit, and the Onboarding Toolkit
- Conducted and analyzed gap analysis in order to make enhancements and recommendations for learning initiatives
- Created sales videos for e-learning courses (produced video scripts, collaborated with production team, and led filming initiatives).
- Created and produced all bi-weekly Micro-learnings. 83% open rate vs. average company-wide open rate of 50%.
- Applied Return on Investment (ROI) tactics, creating surveys/assessments, and collecting data
Learning Specialist
National Vision Inc.
Duluth, GA
04.2018 - 08.2019
- Facilitated leadership workshops for assistant manager, general managers, area managers, and district managers.
- Work closely with vendors; flight agents, hotel representatives, and stakeholders to produce successful workshops.
- Collaborated with LMS admins of (Cornerstone Learning Management System.
- Facilitated leadership workshops for over 250 managers in 2018.
- Created and implemented new leadership curriculum for instructor led workshops.
- Fostered productive learning environments, inclusive and supportive.
- Developed activities and integrated technology to diversify engagement.
- Planned and executed trainings to promote effective business management and leadership skill development.
- Assisted in designing and implementing e-learning content.
General Manager
National Vision Inc.
Saint Paul, MN
05.2016 - 04.2018
- Oversaw highest volume store in district.
- Successfully led team in positive sale trends for two years (avg. of 10% over).
- Implemented, designed, and facilitated first mentorship program within district.
- Led trainings for area managers, general managers, and sales associates to achieve sales results.
- Maintained district budgets; trained managers on P&L
- Trained, hired, and coached staff to ensure results (oversaw between 40-60 Associates).
Store Manager
Luxottica
Saint Paul, MN
07.2013 - 05.2016
- Interviewed job candidates and made staffing decisions across region.
- Trained and evaluated personnel in sales across region.
- Led weekly store meetings for all employees.
- Increased sales volume by 13% in less than 1 year.
- Trained new associates on POS system and key sales tactics.
- Implemented and created mentorship program LIFT, increased employee retention by 22%. Five Optical Team Members promoted to Optical Team Leads.
- Increased profits through identifying training improvements needed within region.
Education
Master of Science - Strategic Leadership
Black Hills State University
Spearfish, SD2015
Bachelor of Arts - Mass Communications
University of North Dakota
Grand Forks, ND2011
Skills
- Learning Strategies & Engagement
- Virtual Learning System Proficiency
- Disc Assessment Facilitator
- Performance Analysis
- Instructional Design
- Strategic Planning
- Facilitation and Public Speaking
- Change Management
- Organizational Development
- Adult Learning Theories
- Leadership Training
- Articulate; RISE and 360
- Training Solutions Development
- Team Leadership & Development
Accomplishments
- Disc Assessment Certified
- Master Facilitator
- Crisis Leadership Certification (Black Hills State University
- Serving on the Board of Advisory for Inner Mammal Institute
- Public Relations for Women's Global Leadership Initiative
- Ghost writing; published writer
- Leadership Blogger
- Selected to attend Luxottica Summit Leadership conference
- Selected to attend National Vision, Inc LEAD conference
Non-Profit
Founder, Soulshine Leadership
www.soulshineleadership.com
- Non-Profit Leadership services.
- Promote internal leadership practices.
- Designed and Manage SL platform, blogs, spotlight interviews, and coaching sessions.
- Led over 40 free career/leadership individual coaching sessions..
- Manage/Influence team of contributing leaders (writers, editors, photographers, and marketing specialists).
- Develop and execute marketing programs and general business solutions (social media) resulting in increased company exposure.
Timeline
Manager Leadership Development & Talent Programs
White Cap Construction Supply Inc.
08.2021 - Current
Senior Learning Specialist
White Cap Construction Supply Inc.
08.2019 - Current
Learning Specialist
National Vision Inc.
04.2018 - 08.2019
General Manager
National Vision Inc.
05.2016 - 04.2018
Store Manager
Luxottica
07.2013 - 05.2016
Master of Science - Strategic Leadership
Black Hills State University
Bachelor of Arts - Mass Communications
University of North Dakota
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