Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Brooke Erlewine

Brooke Erlewine

Channahon

Summary

Dynamic Stylist and Owner with a proven track record at Rebel Hair Studio, excelling in customer service and relationship building. Leveraged trend awareness to boost sales and enhance client satisfaction through personalized styling advice. Recognized for creative vision and effective teamwork, driving repeat business and referrals in a competitive market.

A dedicated fashion professional with strong background in styling and customer service. Proven ability to craft unique looks that align with clients' personalities and preferences. Known for excellent collaboration with team members and adaptability to evolving fashion trends, showcasing strong communication and creative skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Stylist/ Owner

Rebel Hair Studio
02.2021 - Current
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
  • Organized sales area and work station to showcase products and boost sales.
  • Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
  • Organized successful in-store events to promote new product lines and engage potential clients.
  • Boosted sales through effective upselling of complementary clothing items and accessories.
  • Distributed business cards outside of salon to generate new business.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Determined appropriate hair treatments based on conditions and textures.
  • Participated in team meetings and staff training sessions.
  • Provided emotional support and companionship to clients.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Stylist

Color Artistix Hair Salon
09.2020 - 02.2021
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.

Stylist

Toni & Guy Salon
06.2020 - 09.2020
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.

Stylist/Manager

Color Artistix Hair Salon
03.2020 - 05.2020
  • Increased client satisfaction by providing personalized styling advice tailored to individual needs.
  • Developed long-lasting relationships with clients, leading to high Increased client satisfaction by providing personalized styling advice tailored to individual needs.
  • Developed long-lasting relationships with clients, leading to high levels of repeat business.
  • Collaborated with team members to execute successful promotional events and boost clientele base.
  • Maintained a clean and organized work environment, promoting a professional image for the salon.
  • Implemented staff training programs on new products and techniques, elevating overall skillset within the salon.
  • Assisted in developing seasonal style trends based on fashion industry research and market analysis.
  • Improved communication among staff members by initiating regular team meetings focused on problem-solving and open discussions about concerns or suggestions within the salon environment.
  • Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential.
  • Managed a team of stylists, resulting in improved customer service and increased sales.
  • Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
  • Played an active role in resolving customer complaints or issues, demonstrating commitment to excellent customer service at all times.
  • Mentored junior stylists, enhancing their skills and contributing to overall salon success.
  • Maintained general appointment calendar and set shift schedules.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Handled employee scheduling and coverage needs during business hours.levels of repeat business.

Stylist/Manager

Colorific Hair Salon
04.2013 - 03.2020
  • Increased client satisfaction by providing personalized styling advice tailored to individual needs.
  • Developed long-lasting relationships with clients, leading to high levels of repeat business.
  • Collaborated with team members to execute successful promotional events and boost clientele base.
  • Maintained a clean and organized work environment, promoting a professional image for the salon.
  • Implemented staff training programs on new products and techniques, elevating overall skillset within the salon.
  • Assisted in developing seasonal style trends based on fashion industry research and market analysis.
  • Improved communication among staff members by initiating regular team meetings focused on problem-solving and open discussions about concerns or suggestions within the salon environment.
  • Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential.
  • Managed a team of stylists, resulting in improved customer service and increased sales.
  • Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
  • Played an active role in resolving customer complaints or issues, demonstrating commitment to excellent customer service at all times.
  • Mentored junior stylists, enhancing their skills and contributing to overall salon success.
  • Maintained general appointment calendar and set shift schedules.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Handled employee scheduling and coverage needs during business hours.

Education

Cosmetology

The Salon Professional Academy
Shorewood, IL
01-2012

Skills

  • Customer service
  • Product knowledge
  • Multitasking and organization
  • Attention to detail
  • Creative thinking
  • Teamwork and collaboration
  • Excellent communication
  • Store opening and closing
  • Relationship building
  • Product recommendations
  • Organization
  • Brand promotion
  • Product merchandising
  • Trend awareness
  • Creative vision
  • Cosmetology
  • Sales promotions
  • Style assessment

Accomplishments

    awarded BEST Salon in Will County 3 Years in a row!

Certification

Multiple Hair extension brands & Many fashionable color methods


Timeline

Stylist/ Owner

Rebel Hair Studio
02.2021 - Current

Stylist

Color Artistix Hair Salon
09.2020 - 02.2021

Stylist

Toni & Guy Salon
06.2020 - 09.2020

Stylist/Manager

Color Artistix Hair Salon
03.2020 - 05.2020

Stylist/Manager

Colorific Hair Salon
04.2013 - 03.2020

Cosmetology

The Salon Professional Academy

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Brooke Erlewine