Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OfficeManager
Brooke Ewald

Brooke Ewald

Elkhart

Summary

Detail-oriented and versatile professional with experience spanning office management, operations, finance, and sales. Skilled in improving efficiency, reducing costs, and optimizing profitability through operational planning, vendor management, and financial analysis. Adept at collaborating across departments, implementing process improvements, and managing customer relationships. Recognized for collaborative leadership, strategic problem-solving, and the ability to drive results through adaptability, clear communication, and cross-functional partnerships while excelling in fast-paced, high-pressure environments. Seeking a higher-responsibility role with opportunities for growth, leadership, and long-term development.

Overview

7
7
years of professional experience

Work History

Office Manager

Velarium
03.2024 - Current
  • - Oversee office operations including order entry, purchase orders, inventory adjustments, and sourcing.
  • - Implemented a new production model that achieved significant cost savings on raw materials and improved warehouse space utilization.
  • - Delivered cost-saving presentations and conducted in-depth financial research to support profitability and workforce expansion.
  • - Collaborated with engineering and operations teams to streamline processes and increase efficiency.
  • - Analyzed sales growth, product margins, and tariff impacts to guide pricing strategies.
  • - Supported outside sales efforts through vendor coordination, customer service, and product knowledge.

Auto Loan Officer

Inova Credit Union
06.2023 - 03.2024
  • - Processed and evaluated auto loan and refinancing applications from start to finish.
  • - Interpreted credit reports, DTI ratios, bankruptcies, and negative financial remarks to determine eligibility.
  • - Guided members through loan terms, refinancing opportunities, and interest rate options.
  • - Ensured compliance with regulatory requirements while building strong client relationships.

Sales Consultant

Heart City Toyota
11.2020 - 06.2023
  • - Consistently ranked as a top salesperson, achieving multiple top sales months.
  • - Facilitated customer purchases by explaining financing options, handling credit applications, and coordinating with finance staff.
  • - Interpreted credit reports and income ratios to assess customer eligibility.
  • - Served as Product Specialist, training customers on vehicle features and technology.

Appliance Sales Specialist

Lowe’s
11.2018 - 11.2020
  • - Specialized in appliance sales while supporting additional departments across the store.
  • - Assisted in inventory management, forklift operations, and cross-functional support.
  • - Built comprehensive product knowledge to improve customer decision-making and satisfaction.

Education

Core 40 High School Diploma -

Mishawaka High School
Mishawaka, IN
06.2019

Skills

  • Office & Operations Management
  • Order Processing & Purchasing
  • ERP Systems & Microsoft Office Suite
  • Inventory & Supply Chain Management
  • Cost-Saving Strategies & Process Implementation
  • Customer Service & Relationship Management
  • Sales Growth & Margin Analysis
  • Credit Evaluation & Financial Analysis
  • Tariff & Pricing Strategy
  • Data Reporting & Presentations
  • Data entry

Accomplishments

  • - Implemented a new production model at Velarium, generating measurable cost savings on raw materials and improving warehouse efficiency.
  • - Developed and presented financial and operational analyses that informed pricing strategies and supported new hires.
  • - Recognized as a top-performing salesperson at Heart City Toyota, consistently exceeding sales targets and contributing to team revenue growth.
  • - Experienced in cross-departmental collaboration, streamlining processes, and supporting both operations and customer-facing initiatives.
  • - Skilled in credit evaluation and financial analysis, with experience managing loan applications, tariffs, and pricing adjustments.

Timeline

Office Manager

Velarium
03.2024 - Current

Auto Loan Officer

Inova Credit Union
06.2023 - 03.2024

Sales Consultant

Heart City Toyota
11.2020 - 06.2023

Appliance Sales Specialist

Lowe’s
11.2018 - 11.2020

Core 40 High School Diploma -

Mishawaka High School
Brooke Ewald