Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brooke Fayard

Denham Springs,LA

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Certified Paraprofessional

Livingston Parish School Board
French Settlement, LA
10.2024 - Current
  • Organized student performance and enrichment activities to facilitate learning.
  • Managed data collection systems to track student progress on IEP goals.
  • Applied positive reinforcement to redirect negative behaviors.
  • Monitored student behavior in the classroom to ensure a safe learning environment.
  • Implemented behavior management plans to maintain a positive learning environment.
  • Provided instructional support to students in the classroom setting.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Contributed to a safe and inclusive learning environment for all students.
  • Monitored student progress and provided feedback to lead teacher.

Medical Assistant, Clinical Care Partner

Our Lady Of The Lake Physician's Group
Prairieville, LA
12.2009 - 02.2020
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Organized patient charts before each day's clinic sessions began.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Organized charts, documents and supplies to maintain team productivity.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed administrative tasks such as scheduling appointments, filing paperwork, and managing records.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Daycare Student Worker

Golden Rule Daycare
St. Amant, LA
08.2007 - 05.2008
  • Provided nurturing and appropriate environment for children of various ages.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Observed and monitored children's play activities.
  • Encouraged positive behaviors by setting clear expectations and providing appropriate guidance when needed.
  • Provided support to teachers in daily activities, such as reading stories, leading group games, and helping with crafts projects.
  • Maintained safe play environment.
  • Maintained a safe environment for the children at all times.
  • Maintained organized and clean classroom and play areas.

Cashier Team Lead

Parker's Supermarket
Port Vincent, LA
04.2002 - 07.2007
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Offered customers carry-out service at completion of transaction.
  • Performed daily opening and closing procedures for the register area.
  • Answered customer questions and provided store information.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Built and maintained productive relationships with employees.

Education

Diploma in Medical Assistant - Medical Assistant

Ascension College
Gonzales, La
05-2008

High School Diploma -

French Settlement High School
French Settlement, LA
05-2007

Skills

  • Data management
  • Patient education
  • Vital signs monitoring
  • Medical record management
  • Appointment scheduling
  • HIPAA compliance
  • Team collaboration
  • Data collection
  • Conflict resolution
  • Effective communication
  • Customer service
  • Time management
  • Problem solving
  • Attention to detail
  • Electronic medical records
  • Medical terminology
  • Clear communication
  • Health screening coordination
  • Reliability
  • Companionship and emotional support
  • Ear irrigation
  • Continuous improvement
  • Medication administration
  • Vitals collection and documentation
  • Operating EKG equipment
  • Updating medical records
  • Medical assistant

Certification

  • Paraprofessional Certification

References

Angela Elmore- Port Vincent Town Hall

Mayor of The Village of Port Vincent, Cousin

(225) 337-1874

angelaelmore7@gmail.com

Roshanik Fleming- Our Lady of the Lake Physician's Group

Medical Assistant, Clinical Care Partner, Friend

(504) 290-9545

Roshanik.fleming@fmolhs.org

Cherie Lambert- Our Lady of the Lake Physician's Group

Medical Assistant, Friend

(225) 715-8636

Cherie.lambert@fmolhs.org

Timeline

Certified Paraprofessional

Livingston Parish School Board
10.2024 - Current

Medical Assistant, Clinical Care Partner

Our Lady Of The Lake Physician's Group
12.2009 - 02.2020

Daycare Student Worker

Golden Rule Daycare
08.2007 - 05.2008

Cashier Team Lead

Parker's Supermarket
04.2002 - 07.2007

Diploma in Medical Assistant - Medical Assistant

Ascension College

High School Diploma -

French Settlement High School

Similar Profiles

CREATE PROFILE
Brooke Fayard
Want your own profile? Build for free at Resume-Now.com