Summary
Overview
Work History
Education
Skills
Goals
Timeline
Generic

Brooke Fontaine

Bedford

Summary

Dedicated professional with strong customer service and organizational skills, seeking to leverage experience in communication and team collaboration in a new role. Proficient in managing tasks efficiently and providing high-quality service. Eager to contribute expertise and enthusiasm to a dynamic team environment.

Overview

11
11
years of professional experience

Work History

Front Desk Receptionist

Frenchies Modern Nail Care
08.2024 - Current
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Provided a high level of customer service to all clients.
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.

Overnight Stocker

Kroger
05.2023 - 07.2023
  • My role here was simple. I was to stock all product coming off the truck that came in from that night and to front face the aisles for the next day.
  • I was also there to provide quality customer service for all customers until closing.

ASSISTANT MANAGER

Dollar Tree
01.2021 - 03.2023
  • I started off here as just a cashier and then moved up to part time assistant manager and then again to OPS assistant Manager where I oversaw ordering all frozen product and keeping the freezers nicely stocked and up to date.
  • I was also in charge of the front end where I helped the cashiers and keeping the front end up to part for all customers.

Deli/Bakery

Albertsons
08.2019 - 01.2021
  • My role in the Deli was to help the deli manager prep all food for that day and prep for the next morning and provide quality customer service to all customers as well as in Bakery.

Shipping/Checker

IDX Corporation
11.2016 - 08.2019
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Provided a high level of customer service to all clients.
  • My role as a checker in shipping was to label all product being sent out, check for any damages or mistakes before and during the loading process, check them off as being loaded, creating the paperwork for the drivers to sign and filing it when done.

PART TIME CLERK

QuikTrip
07.2014 - 11.2016
  • My role as store clerk was to provide quality customer service and complete all assigned store tasks given such as Cashier, Upkeep, and Kitchen Duties.

Education

High school diploma -

L.D Bell High school
05.2014

Skills

  • Customer Service
  • Leadership
  • Time management
  • Attention to detail
  • Communication
  • Computer Literacy
  • Scheduling
  • Organizational skills
  • Teamwork
  • Problem-solving skills
  • Telephone etiquette
  • Listening skills
  • Verbal and written communication
  • Cash handling

Goals

My goals are to improve daily in all areas I have skills in and to succeed in any career I enter. I work hard no matter the task given, and I am always looking to move up in position I am in.

Timeline

Front Desk Receptionist

Frenchies Modern Nail Care
08.2024 - Current

Overnight Stocker

Kroger
05.2023 - 07.2023

ASSISTANT MANAGER

Dollar Tree
01.2021 - 03.2023

Deli/Bakery

Albertsons
08.2019 - 01.2021

Shipping/Checker

IDX Corporation
11.2016 - 08.2019

PART TIME CLERK

QuikTrip
07.2014 - 11.2016

High school diploma -

L.D Bell High school

Similar Profiles

CREATE PROFILE