Brooke Fontnette
St.Martinville,USA
Summary
Motivated and detail-oriented marketing student with flexible and versatile nature. Proficient at maintaining sense of humor under pressure. Branding and social media expert.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Content Creator
Camille Rose Naturals
07.2024 - Current
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Applied current editing and photography tools to tell great stories.
Customer Service Representative
The Best Stop Supermarket
01.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Health Consultant
ItsWorks Company (Digital Marketing)
08.2023 - 10.2023
- Generated health goals in which customers would meet, by promoting plans and FDA approved supplements
- Improved customer service by using zoom calls to better establish a connection and provide detail about the company.
Beauty Consultant
Mary Kay Cosmetics
05.2023 - 09.2023
- Communicate with diverse women, build rapport and long-term relationships, and achieve cliental success within the business
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
Human Resources Associate
Jubilee Insurance Company
06.2023 - 08.2023
- Enhanced employee retention by implementing effective onboarding processes and conducting regular follow-up meetings.
- Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
Education
Business Marketing - Mass Communication Minor
Southern University A&M College
Baton Rouge, LA05.2026
Highschool Diploma -
St.Martinville Senior Highschool
St.Martinville, LA05.2023
Skills
- Decision making
- Video Editing
- Excellent Communicator/Listener
- Content Strategy
- Influencer Collaboration
- Competitor Analysis
- Event Planning
- Time Management
- Social Media Marketing
- Problem Solving
- Innovative
- Hard Working
Certification
- Inbound, HubSpot Academy, 11/01/23, app.hubspot.com/academy/44316352/award-s...
- Inbound Marketing, HubSpot Academy, 11/01/23, app.hubspot.com/academy/44316352/award-s...
- Inbound Marketing Optimization Certified, HubSpot, 11/01/23, app.hubspot.com/academy/44316352/award-s...
Timeline
Content Creator
Camille Rose Naturals
07.2024 - Current
Health Consultant
ItsWorks Company (Digital Marketing)
08.2023 - 10.2023
Human Resources Associate
Jubilee Insurance Company
06.2023 - 08.2023
Beauty Consultant
Mary Kay Cosmetics
05.2023 - 09.2023
Customer Service Representative
The Best Stop Supermarket
01.2023 - Current
Business Marketing - Mass Communication Minor
Southern University A&M College
Highschool Diploma -
St.Martinville Senior Highschool
- Inbound, HubSpot Academy, 11/01/23, app.hubspot.com/academy/44316352/award-s...
- Inbound Marketing, HubSpot Academy, 11/01/23, app.hubspot.com/academy/44316352/award-s...
- Inbound Marketing Optimization Certified, HubSpot, 11/01/23, app.hubspot.com/academy/44316352/award-s...
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