Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
10
10
years of professional experience
Work History
Graphic Designer
Full Proof Tees & Designs, LLC
03.2017 - Current
Redesigned company website, increasing average time spent on the site by visitors and driving up conversion rates.
Applied color theory and composition techniques to construct appealing designs.
Created original artwork for range of print, web and video projects.
Designed creative digital displays used in online advertising for local businesses.
Developed innovative designs for variety of clients in graphic design industry.
Assistant Manager
GPS Hospitality
01.2016 - 11.2016
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Supervised day-to-day operations to meet performance, quality and service expectations.
Shift Manager
GPS Hospitality
02.2014 - 09.2016
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Exercised composure under pressure and in escalated customer service scenarios.
Coached crew members to optimize performance and motivate toward more efficient work.
Supervised employees and oversaw quality compliance with company standards for food and services.
Built relationships with customers and managed accounts to drive revenue and profit.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Monitored daily and weekly key performance indicators to maintain on-track status.
Education
High School Diploma -
Kennesaw State University
Kennesaw, GA
Skills
Branding strategies
Image Sourcing
Digital imagery
Decision-Making
Project management abilities
Production Coordination
Presentation Design
Adobe Photoshop
Logo design
Relationship Building
Work Planning and Prioritization
Adobe Systems Software
Timeline
Graphic Designer
Full Proof Tees & Designs, LLC
03.2017 - Current
Assistant Manager
GPS Hospitality
01.2016 - 11.2016
Shift Manager
GPS Hospitality
02.2014 - 09.2016
High School Diploma -
Kennesaw State University
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