Summary
Overview
Work History
Education
Skills
Timeline
background-images

Brooke France

Kettering,OH

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, previously at Cheesecake Factory Inc. Proven ability to foster guest engagement and maintain cleanliness standards in high-volume environments. Successfully managed business operations at Brooke France Photography, achieving financial growth through strategic planning and delivering high-quality results under tight deadlines.

Overview

11
11
years of professional experience

Work History

Owner

Brooke France Photography
01.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Planned and prepared for on-location and studio shoots.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
  • Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.

Server

Cheesecake Factory Inc
10.2014 - 10.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Arts - Cosmetology

Creative Images
Vandalia, OH
10-2016

Skills

  • Strong work ethic
  • Cleanliness standards
  • High volume dining
  • Team collaboration
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise

Timeline

Owner

Brooke France Photography
01.2017 - Current

Server

Cheesecake Factory Inc
10.2014 - 10.2016

Associate of Arts - Cosmetology

Creative Images

Similar Profiles

CREATE PROFILE