Brooke Fuller
Decatur,USA
Summary
Responsive Human Resources Director and Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner. Human Resources professional with demonstrated success establishing and optimizing structures for benefits, compensation and employee engagement. Talent in evaluating current strategies and making proactive improvements to capitalize on changing conditions and retain top talent. Values workforce development as overall corporate success strategy. Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and Democratic management approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Director
Integrated Logistics
02.2024 - Current
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
- Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
- Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, and redundancy.
- Implemented and streamlined HR processes, creating a seamless, efficient infrastructure that keeps pace with organizational change.
- Successfully drive the introduction and uptake of a new performance management system across the organization.
- Manage compliance with all local, state, and federal laws for all our operations across multiple states.
- Drive employee retention by developing robust employee relations and engagement programs.
- Provided leadership to the HR team, manage 3 direct reports and instill a high-performance culture with a focus on teamwork, service excellence, and ownership for resolving customer issues.
* strong problem-solving skills and the ability to make sound decisions while ensuring compliance. - *Comfortable working in a people-focused role with a diverse range of responsibilities.
- Managing a 3 direct reports; HR Manager, Generalist and Specialist.
SR. HUMAN RESOURCES MANAGER
Genuine Parts Company/NAPA Division
02.2022 - 02.2024
- Managed full cycle of recruiting, hiring and onboarding new employees
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC
- Devised hiring and recruitment policies for corporate-employee company
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for500 new employees
- Led comprehensive safety training program for professional staff members
- Worked as effective team member while contributing to local and regional HR projects
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Instructed senior leaders on appropriate employee corrective steps
- Provided resolution to complex and confidential issues
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams
- Administered HR handbook, policies, and procedures for all site locations
- Provided all reports on current metrics in regards to absenteeism, retention, turnover, and SMART
- Managed Fieldglass for operations and conducted training on system for ongoing support with contingent workforce
- Leader and acting change agent for all new policies, business compliance, and organizational needs
- Positive partnership with operations to ensure an "Open -door policy" within organization
- Coached all levels of employees on how to administer disciplinary actions, foster positive work rapports, and enhance business through effective communication
- Streamlined all HRIS power apps to work in conjunction with HRIS systems
- Strong organizational skills with the ability to prioritize with competing tasks
- Analyzed trends and metrics to develop solutions to outstanding actions
- Facilitated effective workforce planning to identify all capacity staffing needs and capability of suppliers of the organization to deliver on all objectives
- Constant overview and revision of employee handbook and supplemental policies
- First POC for all employees in regards to inquiries on benefits, leaves, compensation, payroll, ethics complaint, etc
- Facilitated PERFORM for hourly and salary evaluation and conducted all management training and expectations in assessing EE
- Coordinated ongoing technical training and personal development classes for staff members
- Discovered and resolved complex employee issues that affected management and business decisions
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
- Facilitated communication and coordination between employees and management by facilitated Site -wide town halls for400+EE's as open communication on all upcoming events, compliance mandates, Safety Initiatives, engagement activities, etc
- Accurately reviewed all WorkDay approvals, edits in time, errors within WorkDay and Service and tracking data using HRIS system
- Directed onboarding and training for new employees each year, keeping company operations smooth and production efficient with skilled candidates
- Structured compensation and benefits according to market conditions and budget demands
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
HUMAN RESOURCES MANAGER
Calavo Growers
05.2019 - 02.2022
- Served as a liaison to advise an consult merger and acquisitions risk to company morale, culture and HR related functions
- Collaborated with current HR to develop programs to ensure smooth transition to new company culture
- Updated employee records, hired, transferred, and processed terminations in HRIS system
- Ensured all new hire onboarding was submitted timely and within compliance goal
- Completed Site specific goals for under compliance sites to ensure all HR related metrics were met
- Performed job evaluations, profiles, compensation analysis to ensure competitive pay rates and progressive job structures in hourly associate wage analysis
- Conducted seminars, trainings , on all new and continuous procedures to ensure adherence and comprehension
- Completing ethicspoint investigations in timely manner with accurate reporting, witness statements and resolution summary
- 0 report of EEOC suits or mediation-Risk management
- Implemented Site surveys company wide on a semi annual basis in conjunction with quarterly focus groups
- Conducted salary new hire orientation focusing on company culture, expectations, employee handbook, supplemental policies, and yearly goals
- Devised hiring and recruitment policies for [300+-employee company
- Created and implemented forward-thinking initiatives to improve employee engagement
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Provided immediate updates to entire employee pool when policies and procedures were altered
- Answered employee inquiries regarding health benefits and401k options
- Oversaw workers' compensation program for employees injured on job
- Directed job fairs to bring in local talent for long term and seasonal positions
- Developed incentive program for hiring of and retaining of employees
- Structured compensation and benefits according to market conditions and budget demands
- Conducted exit interviews to better understand reasons why employees were separating from company
HUMAN RESOURCES MANAGER
Hitachi Automotive
06.2016 - 04.2019
- Monitored and handled employee claims involving performance-based and harassment incidents
- Motivated employees through special events, incentive programs and constructive feedback
- Implemented performance review and motivational strategies to elevate HR team results
- Liaised between multiple business divisions to improve communications
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for250+ new employees
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database
- Met with staff to resolve difficult situations related to performance and conflict management in conjunction with the union representative
- Completed union mandate to be reviewed with four year forecast to benefit increases, rates, and cost increase
- Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training
- Verified that vendors received timely enrollment information, changes and terminations
- Shadowed employees to determine accurate description of duties and skills required for each position
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction
- Facilitated initiative to address disparities in hiring racial and ethnic minority applicants
- Coached managers through employee engagement, documentation, discipline and performance improvement plans
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes
- Conducted salary survey research for both exempt and non-exempt positions
HR GENERALIST
XPO Logistics
08.2014 - 05.2016
- Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments
- Monitored and handled employee claims involving performance-based and harassment incidents
- Implemented performance review and motivational strategies to elevate HR team results
- Motivated employees through special events, incentive programs and constructive feedback
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues
- Led decision-making and implementation of HR policies, procedures, programs and functions
- Guided leaders and employees on company policies, programs, benefits, and salary administration
- Leveraged cost-effective digital systems to manage payroll and benefit programs
- Organized and led staff orientation programs and training to promote collaboration
- Evaluated training program success and presented strategic improvement recommendations to upper management
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Conducted company-wide town hall meetings to convey updates
- Enhanced staff knowledge and awareness on drug abuse and prevention programs
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing
- Directed job fairs to bring in local talent for long term and seasonal positions
- Led and strategically directed team of human resources professionals
Education
Bachelor of Science - Business Management, Human Resource Management
Bethune-Cookman University
Daytona Beach, FL01.2011
Skills
- Compensation and Benefits
- Payroll Management
- Administration
- Human Resources Best Practices
- Employee Relations Oversight
- Data and Trends Analysis
- Cross Functional Collaboration
- Coaching and Mentoring
- Employee Development
- Hiring Trends and Analysis
Certification
Predictive Index Ceritification
Accomplishments
- Accomplished Human Resource Manager/Business Partner with a proven track record and career progression.
- Expert in creation and implementation of employee initiatives that maximize organizational effectiveness.
- Served as a strategic HRBP to executive teams, senior staff and 1500+EE's. and 300 temp/contractor population. Overseeing all HR matters across multi sites with my reporting Director international.
Timeline
HR Director
Integrated Logistics
02.2024 - Current
SR. HUMAN RESOURCES MANAGER
Genuine Parts Company/NAPA Division
02.2022 - 02.2024
HUMAN RESOURCES MANAGER
Calavo Growers
05.2019 - 02.2022
HUMAN RESOURCES MANAGER
Hitachi Automotive
06.2016 - 04.2019
HR GENERALIST
XPO Logistics
08.2014 - 05.2016
Predictive Index Ceritification
Bachelor of Science - Business Management, Human Resource Management
Bethune-Cookman University
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