Innovative, hands-on, operation-centric people partner that fosters a positive, inclusive and high performing culture. Self-motivated with the ability to excel in a fast paced environment and adapt readily to new challenges; communicating effectively at all levels.
Area HR Manager for multi site third party logistics including last mile transportation.
Responsible for all site Human Resources functions such as; New hire orientation,recruitment, training and development, performance management, labor law compliance, benefit administration, etc.
Established performance metrics for evaluating HR effectiveness in achieving organizational goals.
Liaison to management and employee relations by addressing demands within ethics point, or other issues.
Drove a culture where diversity, equity, and inclusion work together to create a sense of belonging and a stronger workforce.
Developed and monitor overall HR strategies, systems, tactics, and procedures for site.
Worked directly with department managers to assist them in carrying out their responsibilities on HR matters.
Collaborated with management to identify and resolve staff problems and concerns to support job satisfaction and productivity.
Support current and future business needs through leadership and consulting with management.
Facilitated open communication channels between management and employees to promote trust-building dialogue at all levels of the organization.
Partner with Talent Acquisition, Safety, IT, Vendor management, and shared services to ensure a positive employee experience.
Retained a competent, empowered, motivated and high performing workforce.
Manage temporary workforce vendor to ensure compliance, quality and talent needs were met.
Track staffing levels, deployment, turnover, absenteeism, recruitment, compensation, promotions, etc.
Used Workday-HRIS to obtain, store, and analyze pertinent data/information for payroll and benefits administration.
Assess training needs to apply and monitor training programs
Oversee and manage a performance appraisal system to drive a highly performing workforce
Assisted director in research and preparation of employment lawsuits for corporate and outside counsel.
Led workforce planning efforts by analyzing future growth projections in partnership with finance teams.
Spearheaded workplace safety initiatives that reduced incidents while maintaining regulatory compliance.
Collaborated with department managers to identify staffing needs, resulting in timely recruitment and placement of qualified candidates.
Partnered with staff to drive organizational competence and performance management using continuous coaching.
Liaised with benefit shared services to encourage a proactive open enrollment.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Implemented performance management system to align individual goals with company objectives, fostering a culture of continuous improvement.
Supported organizational growth through strategic workforce planning, identifying staffing needs and skill gaps to facilitate hiring decisions.
Sr. Human Resources Manager (HQ)
NAPA Auto Parts - Genuine Parts
04.2019 - 02.2023
Oversaw all Human Resources Full life cycle activities in collaboration with local leadership on decisions to ensure effective delivery of processes and procedures as a Human Resources Manager.
Provided servant leadership within my department and operations to reach amicable resolutions.
Specialty focus on organizational growth and development as well as talent build out.
Informed on industry developments and market trends to gain competitive advantage.
Pioneered all large reductions in force and/any full closure sites; including all federal compliance processes needed.
Data-backed decision-making approach, people analytics to assist operations in critical workforce decisions.
Effectively led HR team with focus on development, strategic thinking, business acumen,and continuous improvement,
Conducted talent analysis to support operations in quarterly budget workforce planning.
Streamlined HR processes for increased efficiency and reduced administrative workload.
Facilitated communication between management and staff regarding changes in company policies or pertinent organizational updates.
Partnered with hiring managers to refine job descriptions and determine ideal candidate profiles for vacant positions.
Balanced conflicting point of view and mediate difficult employee relations issues as a neutral party.
Measured performance with HR scorecard to address concerns and celebrate wins.
Partner with TA team on staffing strategies, calls, and hiring events as appropriate.
Calavo Growers
Human Resources Manager
03.2017 - 04.2019
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Served as transformative change agent in low morale, low productivity facility through acquisition.
Reviewed and screened applicant resumes to identify qualified candidates.
Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace
Daily HC and people analytics to determined workforce planning for multiple site production.
Maintained all HR records in Success Factors-HRIS.
Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
Created and delivered HR training sessions to staff, managers and executives.
Completed human resource operational requirements such as new hire orientation, I9 compliance, W4,H1 visa registration, and EEO end of year reporting.
Worked alongside global business leader to deploy new training strategies.
Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
HR Business Partner
DHL Supply Chain
02.2013 - 02.2017
Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
Focused on employee relations and co9nflict resolution specializing in failing warehouses in the South East region.
Drove internal equity programs and created an employee centric recognition program to retain top talent
Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
Managed full cycle of recruiting, hiring, and onboarding new employees.
Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
Education
Bachelor of Arts - Business Management And Human Resources Management
Bethune-Cookman University
05-2011
Skills
Influencing change initiatives
HR metrics and analytics
Disability accommodations
Certification
SHRM - Society for Human Resource Management certification exp,10/2026