Brooke Funk

Highly skilled Banking Systems Analyst III with over 25 years of experience designing, administrating, and implementing Fiserv DNA Core Banking System and Jack Henry Silverlake Core Banking System. Lead Data analyst in evaluating business processes, identifying system improvements, analyzing data, report writing, and implementing innovative solutions to enhance operational efficiency and compliance. Lead advisor responsible for training and mentoring my team and other teams within the organization. Proven track record of successfully leading large-scale system upgrades and integration projects, reducing costs, and ensuring optimal performance. Collaborated with vendors and organizational teams to successfully complete an in-house data conversion to a data center environment.
Strong analytical and problem-solving abilities, coupled with excellent communication skills to collaborate effectively with cross-functional teams and stakeholders. Adept at translating technical concepts into user-friendly language and providing comprehensive training and support to maximize system utilization and productivity. A dedicated professional committed to delivering top-notch results and driving continuous improvement in banking systems technology. Experienced business and systems analyst with 25 years of IT experience with emphasis in Database Management and Data Analytics. Demonstrated strengths include process analysis, technical troubleshooting, project leadership and communication skills. Knowledgeable Systems Analyst with history of progressive leadership and project management. Gathers requirements, develops use cases, and delivers key initiatives. Aligns teams and drive collaboration and cohesion to complete projects on time and within budget. Subject Matter Expert (SME) in Core Banking Software. Strong understanding of diverse business intelligence methodologies to improve workflow, productivity and reliability.

Successfully deployed the conversion of our In-house Oracle Databases to a hosted data center environment to reduce costs and gain efficiencies. 

Integrated Sysaid as a new ticketing software to track issues within the organization and improve communication. The use of the data analytic tools within Sysaid provided valuable data to management on efficiencies and areas of training that may need to be addressed.

Created and deployed workflows showcasing the data and processes needed to assess new vendors being vetted for our organization.

Successfully deployed MoveIt to our organization to create efficiencies within departments removing manual processes and automating movement of files and reports.