Brooke Gagnon
615 Cross Country Road, Pembroke,NH
Summary
To obtain a position as an Ortho Tech
Overview
4
4
years of professional experience
Work History
Health Unit Coordinator
Concord Hospital
03.2023 - Current
- Streamlined administrative processes by implementing new organization systems for physical and digital documents
- Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
- Assembled and maintained patient medical records and other documents related to patient care.
Customer Service Associate
Shaw's Supermarket
04.2020 - Current
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
Associate of Science - Orthopedic Technician
NHTI - Concord's Community College
Concord, NH06.2024
High School Diploma -
Pembroke Academy
Pembroke, NH06.2022
Skills
- CPR/BLS Certified
- HIPAA Compliance Understanding
- Paperwork Processing
- Critical thinking abilities
- Workflow Coordination
Timeline
Health Unit Coordinator
Concord Hospital
03.2023 - Current
Customer Service Associate
Shaw's Supermarket
04.2020 - Current
Associate of Science - Orthopedic Technician
NHTI - Concord's Community College
High School Diploma -
Pembroke Academy
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