Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brooke Gilfedder

Springfield,MO

Summary

I have always viewed myself as a reliable candidate with extensive experience providing excellent patient care. Skilled in patient intake, data entry, and clinical procedures. I possess excellent communication and problem-solving skills, with a commitment to providing quality healthcare services. In my years of experience I have worked in multiple Family Medicine clinics utilizing my skills for lab draws, lab processing, interacting with doctors from the practice as well as outside our office. The most recent year I have been in a small clinic inside the O'Reilly Corporate offices where I am the only medical assistant. I have grown my skills with inventory, clinic, inspections, emergencies inside of the building and more.

Overview

6
6
years of professional experience

Work History

Medical Assistant

CoxHealth Hospital
Springfield, MO
11.2020 - Current
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
  • Documented medical data in patient charts, facilitating accurate records.
  • Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.

Customer Support Representative

Jack Henry & Associates
Springfield , MO
10.2018 - 11.2020
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.

Education

Medical Assistant Program - Health Studies

Ozarks Technical Community College
Springfield, MO
04-2020

Skills

  • Procedure Assistance
  • Patient Scheduling
  • Patient Flow Management
  • Indirect Patient Care
  • Medical office administration
  • Phlebotomy
  • Lab equipment calibration
  • Inventory and supply management

References

References available upon request.

Timeline

Medical Assistant

CoxHealth Hospital
11.2020 - Current

Customer Support Representative

Jack Henry & Associates
10.2018 - 11.2020

Medical Assistant Program - Health Studies

Ozarks Technical Community College
Brooke Gilfedder