Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Websites
Timeline
Generic

Brooke Gkrestos

Atlanta,GA

Summary

Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Team Member

McDonald's
Alpharetta, GA
02.2024 - Current
  • Maintained a clean and organized work area throughout shift.
  • Resolved customer issues promptly in a professional manner.
  • Participated in training sessions for new employees when needed.
  • Operated cash registers to process payments from customers.
  • Monitored expiration dates on food items for freshness assurance.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Greeted customers upon entering the store with friendly demeanor.
  • Assisted customers with product selection and ordering process.
  • Collaborated with team members to achieve daily goals.
  • Provided customer service support to ensure satisfaction.
  • Trained new team members using approved training materials and information.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in operations.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Addressed customer needs, responding to specific requests.
  • Implemented strategies to take advantage of new opportunities.
  • Assessed company operations for compliance with safety standards.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Maintained positive working relationship with fellow staff and management.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Cashier

Kroger
Alpharetta, GA
01.2022 - 06.2023
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

High School Diploma -

Centennial High School
Alpharetta, GA
05-2033

BBA - Business Administration And Management

Georgia State University
Atlanta, GA
05-2027

Skills

  • Customer Service
  • Following Instructions
  • Sales and Marketing
  • Advanced [Language] ability
  • Positive Attitude
  • Decision-making capabilities
  • Product Knowledge
  • Problem-Solving
  • Training and mentoring
  • Expert in [Software]
  • Clear Communication
  • Continuous Development
  • Computer Skills
  • Budgeting and finance
  • Attention to Detail
  • Collaboration and Teamwork
  • Workplace Safety
  • Social media expertise
  • Teamwork and Collaboration
  • Goal Setting and Achievement

Affiliations

  • Family orientated
  • Love sports.
  • Religious to to church.
  • Enjoy working out.

Languages

English
Full Professional
Amharic
Full Professional

Accomplishments

  • I have received certificate fot charity work.
  • Received sports awards.

Websites

Timeline

Team Member

McDonald's
02.2024 - Current

Cashier

Kroger
01.2022 - 06.2023

High School Diploma -

Centennial High School

BBA - Business Administration And Management

Georgia State University

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Brooke Gkrestos