Brooke Glaus
Kelso,MO
Summary
Dedicated CMT with a proven track record at Missouri Veterans Home, excelling in patient care excellence and vital signs monitoring. Recognized for minimizing errors through meticulous quality control and fostering teamwork. Committed to upholding HIPAA regulations while enhancing patient outcomes through effective communication and compassionate support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CMT
Missouri Veterans Home
Cape Girardeau, MO
06.2021 - Current
- Ensured patient safety through proper specimen handling, storage, and disposal procedures.
- Promoted patient satisfaction with clear communication about testing processes while ensuring their comfort during sample collection.
- Demonstrated strong attention to detail in reviewing test results, minimizing errors and potential misdiagnoses.
- Stayed current on industry advancements by attending relevant workshops, conferences, and continuing education courses.
- Assisted in training new staff members on laboratory procedures, ensuring consistent quality across the team.
- Built strong relationships with colleagues across departments by collaborating well as part of a multidisciplinary team.
- Exhibited excellent problem-solving skills when troubleshooting equipment issues or addressing inaccuracies in test results, leading to timely resolutions and improved lab performance.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
CMT
Chateau Girardeau
Cape Girardeau, MO
01.2019 - 05.2021
- Maintained a high level of accuracy by adhering to established protocols and quality control measures.
- Provided exceptional customer service to patients, addressing their concerns and answering questions regarding test procedures.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Demonstrated strong attention to detail in reviewing test results, minimizing errors and potential misdiagnoses.
- Built strong relationships with colleagues across departments by collaborating well as part of a multidisciplinary team.
CMT/CNA
Missouri Veterans Home
Cape Girardeau, MO
08.2013 - 01.2019
- Upheld strict confidentiality standards when discussing patient information with colleagues or healthcare providers, protecting sensitive data from unauthorized access.
- Improved patient outcomes by providing critical data for diagnosis and treatment planning.
- Optimized workflow in the lab by effectively prioritizing tasks based on urgency, complexity, or physician requests for specialized testing services.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
General Studies
Notre Dame Regional High School
Cape Girardeau, MO05.2009
Skills
- Vital signs monitoring
- Clinical documentation
- Infection control protocols
- Specimen collection
- Patient care excellence
- Emergency response readiness
- Quality control measures
- HIPAA regulations
- Direct patient care
Certification
Certified Medical Technician
Certified Nursing Assistant
Timeline
CMT
Missouri Veterans Home
06.2021 - Current
CMT
Chateau Girardeau
01.2019 - 05.2021
CMT/CNA
Missouri Veterans Home
08.2013 - 01.2019
General Studies
Notre Dame Regional High School