Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brooke Golembiewski

Oak Creek,WI

Summary

Dedicated and empathetic Medical Assistant offering excelling experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient care and satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

University of Michigan
Ann Arbor, Michigan
07.2023 - 05.2025
  • Assisted physicians with patient care by taking vital signs, patient histories, current medications and preparing patients for examinations.
  • Assisted healthcare providers with patient examinations and treatment procedures.
  • Managed patient records using electronic health record systems (Epic) efficiently.
  • Operated electrocardiogram (EKG) to administer diagnostic tests.
  • Administered seasonal flu shots and occasionally removed stitches/staples for post-op patients.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Communicated patient concerns to medical staff promptly for effective care delivery.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Administrative Assistant

Alessi Psychiatry & Life Center
Ann Arbor, MI
04.2022 - 02.2023
  • Organized and maintained patient records and documentation efficiently.
  • Prepared materials for patient meetings and therapy sessions effectively.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Scheduled appointments between clients and customers and internal staff members.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Conducted research on various topics as requested by management.
  • Project coordinator per doctor lead.
  • Managed and completed a broad list of tasks daily.
  • Processed financial reports and sent invoices using QuickBooks.
  • Assisted with the billing system by bookkeeping for patients account balances and payment entries.

Medical Assistant

Neurology and Sleep Medicine Clinic
Livonia, MI
10.2021 - 01.2022
  • Greeted and attended to patients in person and over telephone.
  • Optimized and maintained physician’s schedule and patient satisfaction with efficient coordination.
  • Input and kept up to date demographic and medical information in patients’ electronic files and abided by HIPAA regulations.
  • Verified accurate billing information as well as collected co-pays and balances from patients.
  • Took vitals and assisted physician.
  • Communicated medical reports to applicable external source.

Front Desk/Manager

Oasis Hot Tub Gardens
Ann Arbor, MI
04.2017 - 11.2019
  • Provided oversight and direction to employees in the operating unit in accordance with policies and procedures.
  • Trained new hires and maintained a working knowledge of the training handbook.
  • Input customer information into the reservation software using Square.
  • Collaborated with staff and maintenance to address and mitigate facility issues.
  • Processed financial reports at the end of every shift and deposited funds into the bank.
  • Kept track of inventory and made orders to restock.

Education

Bachelor of Arts - Biopsychology, Cognitive, and Neuroscience

University of Michigan
Ann Arbor, MI
08.2021

Skills

  • Proficient in electronic health records (EPIC)
  • Data entry and analysis
  • Verbal and written communication
  • Interpersonal skills
  • Work ethic
  • Organizational skills
  • EKG administration
  • Medical procedures
  • Attention to detail

Certification

  • Succeeding as an Administrative Professional Seminar, Pryor Learning, 09/22
  • Human Resources for Anyone Newly Assigned HR Responsibilities Seminar, Pryor Learning, 06/22

References

Available upon request

Timeline

Medical Assistant

University of Michigan
07.2023 - 05.2025

Administrative Assistant

Alessi Psychiatry & Life Center
04.2022 - 02.2023

Medical Assistant

Neurology and Sleep Medicine Clinic
10.2021 - 01.2022

Front Desk/Manager

Oasis Hot Tub Gardens
04.2017 - 11.2019

Bachelor of Arts - Biopsychology, Cognitive, and Neuroscience

University of Michigan

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