Brooke Gore
Nakina,NC
Summary
Dynamic Pharmacy Technician with proven expertise at McNeil's LTC Pharmacy, excelling in workflow optimization and maintaining patient confidentiality. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Committed to accuracy in medication dispensing and inventory management, ensuring a seamless pharmacy operation.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
McNeil's LTC Pharmacy
08.2021 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Salon Receptionist
Jill Edge
02.2021 - 12.2021
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
- Communicated with spa team members if clients canceled or changed appointment times.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Maximized stylist productivity by coordinating schedules, managing appointment cancellations, and ensuring optimal utilization of resources.
- Boosted client retention with superior communication skills, providing a welcoming atmosphere and addressing concerns in a timely manner.
- Implemented effective appointment reminder system via phone calls or text messages to reduce no-shows and last-minute cancellations.
- Collaborated effectively with team members to ensure seamless coordination of client appointments and overall salon operations.
Education
Bachelor of Science - Psychology
University of North Carolina At Pembroke
Pembroke, NC05-2026
High School Diploma -
South Columbus High School
Tabor City, NC06-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Telephone skills
- Time management
- Organization skills
- Verbal and written communication
- Customer/Client relations
- Scheduling
- File management
- Documentation and reporting
Timeline
Pharmacy Technician
McNeil's LTC Pharmacy
08.2021 - Current
Salon Receptionist
Jill Edge
02.2021 - 12.2021
Bachelor of Science - Psychology
University of North Carolina At Pembroke
High School Diploma -
South Columbus High School
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