Overview
Work History
Education
Skills
Timeline
Generic

Brooke Graves

Irvine,CA

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Cocos Events and Associates
Chino, CA
10.2023 - Current
  • Welcome 23,000 event attendees, utilizing customer service skills.
  • Handle guest check-in by verifying visitor identification and waivers.
  • Deliver quick thinking to solve customer problems.
  • Assemble event packets and wristbands to generate better guest experiences and alleviate difficulty.

Editor-in-Chief

Quest News
Chino, CA
08.2022 - 05.2024
  • Managed a student-run, independent newspaper.
  • Conducted biweekly pitch meetings to organize strict deadlines and ensure timely publishing.
  • Worked closely with editors to edit and refine 4-5 articles a week under my guidance.

Children's Ministry Volunteer

Verve City Church
Chino, CA
06.2021 - 01.2024
  • Provide meaningful childcare for 15-30 children ages 2 and under during service times.
  • Engage children in activities and crafts to foster their religious development.
  • Ensure the safety of children with their guardians through check-in services.

Student Intern

Chino Valley Medical Center
Chino, CA
02.2023 - 05.2023
  • Aided to admit and discharge 30-50 patients a week.
  • Handled administrative office work and directed initiatives on patient welfare after discharge with insurance companies and care homes.
  • Constructed patient files and performed rounds, fulfilling the needs of patients in 112 beds.

Education

Bachelor of Arts - Criminology, Law And Society

University of California, Irvine
Irvine, CA
06-2028

Skills

  • Paperwork Processing
  • Inbound and Outbound Calling
  • Research
  • Call center experience
  • Critical Thinking
  • Microsoft PowerPoint
  • Adobe Photoshop
  • Microsoft Word proficiency

Timeline

Customer Service Representative

Cocos Events and Associates
10.2023 - Current

Student Intern

Chino Valley Medical Center
02.2023 - 05.2023

Editor-in-Chief

Quest News
08.2022 - 05.2024

Children's Ministry Volunteer

Verve City Church
06.2021 - 01.2024

Bachelor of Arts - Criminology, Law And Society

University of California, Irvine

Similar Profiles

CREATE PROFILE
Brooke Graves