Summary
Overview
Work History
Education
Skills
Timeline

Brooke Gregory

Arlington Heights,IL

Summary

Results-driven account manager with a strong background in B2B sales, client management, and revenue growth. Skilled at building relationships with companies of all sizes, developing strategic sales plans, and managing high-value accounts to drive long-term success. Experienced in contract negotiation, pricing strategy, and data-driven decision-making to maximize profitability. Known for delivering exceptional client service, exceeding sales targets, and turning underperforming markets around. Looking to bring my expertise to a high-performing team where I can contribute to growth and success.

Overview

11
11
years of professional experience

Work History

Account Manager, Inside Sales

National Corporate Housing
02.2024 - Current
  • Manage a portfolio of a dozen Fortune 500 corporate clients, making sure they are satisfied, retaining their business, and building long-term partnerships.
  • Exceeded my annual inside sales goal of $800K, earning top sales incentives and recognition.
  • Took a branch that was operating at a $700K loss and turned it around, increasing gross revenue by over $900K in my first year.
  • Fully responsible for forecasting demand, setting pricing strategies, and managing inventory to make sure we always have the right units available.
  • Plan ahead and develop housing solutions tailored to each client’s travel needs and budgets.
  • Handle all contract negotiations and pricing, making sure deals are profitable while keeping clients satisfied.
  • Stay on top of industry trends and competitive pricing to make smart, data-driven decisions that grow market share.
  • Brought in and onboarded new corporate clients, expanding our business in key markets.

Leasing & Marketing Professional

Lincoln Property Company
05.2023 - 09.2023
  • Managed relationships with prospective and current residents, making sure they were happy and renewing their leases.
  • Put together targeted marketing strategies (social media, newsletters, and promotions) to attract new tenants and keep engagement high.
  • Led property tours and handled lease negotiations, answering questions and overcoming objections to close deals.
  • Provided top-notch customer service by staying ahead of issues, responding quickly, and making sure residents had a great experience.

Leasing Manager

SMASH Residential
11.2018 - 05.2023
  • Audited and optimized property listings across multiple platforms to ensure accuracy, improve visibility, and drive increased inquiries.
  • Worked with the marketing team to plan and execute targeted promotional strategies, increasing engagement and lead generation.
  • Managed client interactions through leasing tours and consultations, ensuring a smooth sales process while handling compliance requirements.
  • Oversaw contract management and documentation for 500+ agreements, improving efficiency through better organization and digital systems.
  • Drove a 30% increase in successful rental agreements by refining sales strategies and improving customer engagement.
  • Created compelling marketing content that led to a 15% uptick in new leases, applying a data-driven approach to messaging and outreach.

Lead Agent

Redfin
03.2018 - 11.2018
  • Toured homes with new homebuyers to facilitate the decision-making process
  • Negotiated and finalized contracts, ensuring favorable terms for both buyers and sellers
  • Hosted open houses and utilized creative marketing materials to attract potential buyers

Assistant Manager

Lincoln Property Company
08.2017 - 01.2018
  • Developed a yearly marketing plan to drive leasing activity and improve retention
  • Oversaw accounts payable and receivable processes, ensuring accurate payment of invoices and rent collection
  • Coordinated new move-ins and move-outs, guiding residents through the entire process to ensure a smooth transition

Leasing Manager

Lincoln Property Company
07.2016 - 07.2017
  • Compiled and analyzed weekly reports detailing leasing trends and traffic data to identify opportunities for improvement
  • Conducted local outreach initiatives to businesses to establish relationships and drive referral traffic
  • Managed leasing renewals, including preventive lease expiration management and negotiation

Leasing & Marketing Professional

Greystar Management Services
01.2015 - 07.2016
  • Developed and posted compelling apartment advertisements on various websites to attract prospective residents
  • Designed and distributed engaging marketing brochures showcasing community amenities and rental options
  • Conducted personalized tours for prospective residents and efficiently managed leasing files to ensure a smooth leasing process

Broker Associate

Coldwell Banker
02.2014 - 01.2015
  • Created and executed direct mailers to target potential clients and promote property listings
  • Developed personalized marketing strategies for various social media platforms to effectively drive engagement and sales
  • Conducted tours with renters, homebuyers, and sellers, providing guidance and information throughout the property search

Education

Bachelor of Arts - Journalism, Communication Studies

Northern Illinois University, DeKalb, IL
01.2014

Cum Laude

IL Real Estate Broker's license -

Coldwell Banker Real Estate School
01.2014

Completed the 90 hour pre-licensing course

Skills

  • Contract Negotiation & Sales Strategy
  • Account Management & Planning
  • Client Relationship Management
  • CRM Proficiency (Salesforce, HubSpot)
  • Pipeline Management & Sales Performance Tracking
  • Data-Driven Decision Making & Market Analysis
  • Revenue Growth & Business Development
  • Lead Generation & Client Acquisition
  • Customer Retention & Satisfaction
  • Presentation & Proposal Development
  • Client Onboarding & Relationship Building

Timeline

Account Manager, Inside Sales - National Corporate Housing
02.2024 - Current
Leasing & Marketing Professional - Lincoln Property Company
05.2023 - 09.2023
Leasing Manager - SMASH Residential
11.2018 - 05.2023
Lead Agent - Redfin
03.2018 - 11.2018
Assistant Manager - Lincoln Property Company
08.2017 - 01.2018
Leasing Manager - Lincoln Property Company
07.2016 - 07.2017
Leasing & Marketing Professional - Greystar Management Services
01.2015 - 07.2016
Broker Associate - Coldwell Banker
02.2014 - 01.2015
Northern Illinois University - Bachelor of Arts, Journalism, Communication Studies
Coldwell Banker Real Estate School - IL Real Estate Broker's license,

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Brooke Gregory