Hi, I’m
Brooke Hamilton
Rising Sun
Summary
Dynamic administrative professional with a proven track record at Colonial Metals, Inc., excelling in data entry and customer service. Recognized for meticulous attention to detail and effective time management. Utilizes strong organizational skills to enhance office efficiency and support team operations. Showcases effective communication and multitasking skills to meet diverse administrative needs.
Overview
10
years of professional experience
Work History
Colonial Metals, Inc.
Administrative Assistant
02.2019 - Current
Job overview
- Answer multi-line phone system, route calls, deliver messages to staff and greet visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Assess data and information to verify entry, calculation, and billing code accuracy.
- Match purchase orders with invoices and record necessary information.
- Keep vendor files accurate and up-to-date to expedite payment processing.
- Maintain organized filing systems for easy access to financial records, supporting efficient auditing processes.
- Enter invoices requiring payment and disburse amounts via check.
- Deliver excellent customer service through prompt responses to client inquiries, address concerns effectively, and build strong relationships.
- Enhance financial accuracy with thorough verification of invoices against purchase orders.
- Collaborate with purchasing department to resolve discrepancies, improving communication between departments.
- Streamline office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Assist with human resources tasks such as updating employee files and submitting time-off requests per company policy guidelines.
- Manage filing system, enter data and complete other clerical tasks.
- Manage paper and electronic filing systems.
- Assist coworkers and staff members with special tasks on daily basis.
Steak & Main Steak House
Restaurant Host/Busser/Baker
11.2017 - 02.2019
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Supported servers and food runners with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Completed daily side work and opening and closing duties without fail.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Salon Rispoli
Hairstylist's Assistant
01.2017 - 10.2017
Job overview
- Delivered outstanding customer service by attentively listening to clients' needs and offering personalized recommendations.
- Enhanced client satisfaction by providing exceptional hair care services and styling techniques.
- Gained valuable hands-on experience under the guidance of seasoned professionals within a fast-paced salon setting for career growth opportunities.
- Participated in continuing education opportunities, including workshops and industry conferences, to expand professional skillset and better serve clientele.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Prepared and mixed color formulas for clients' hair.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Demonstrated thorough knowledge of all salon products and services.
A Perfect Face Day Spa
Hairstylist's Assistant
08.2015 - 01.2017
Job overview
- Collaborated closely with team members to achieve shared goals, maintain salon standards, and optimize overall performance levels.
- Promoted a welcoming atmosphere for clients through courteous interactions and maintaining salon cleanliness.
- Assisted lead hairstylist with precision cuts, color applications, and maintaining a clean work environment for optimal results.
- Provided essential support during special events such as weddings or photoshoots, ensuring seamless coordination of haircare services for all parties involved.
- Increased salon efficiency by managing appointment scheduling and confirming bookings in a timely manner.
- Demonstrated strong multitasking abilities while assisting multiple stylists during peak business hours for increased productivity.
- Ensured accurate inventory management by regularly conducting stock checks, reordering supplies, and organizing storage areas as needed.
- Showcased creativity and attention to detail while effectively assisting lead hairstylists during complex hair transformations, resulting in consistently satisfied clients.
- Offered exceptional service and support to walk-in and scheduled customers.
- Developed loyal following of clients by providing high-quality services.
- Styled hair and make-up for customers for special events and occasions.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
Paul Mitchell The SchoolNewark, DE
from Cosmetology
09-2015
Indian River High SchoolDagsboro
High School Diploma
05-2012
Skills
- Office administration
- Data entry
- Computer skills
- Customer service
- File organization
- Time management
- Documentation and recordkeeping
- Dedicated team player
- Professional and mature
- Meticulous attention to detail
- Computer proficiency
Timeline
Administrative Assistant
Colonial Metals, Inc.
02.2019 - Current
Restaurant Host/Busser/Baker
Steak & Main Steak House
11.2017 - 02.2019
Hairstylist's Assistant
Salon Rispoli
01.2017 - 10.2017
Hairstylist's Assistant
A Perfect Face Day Spa
08.2015 - 01.2017
Paul Mitchell The School
from Cosmetology
Indian River High School
High School Diploma
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