Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Hancock

Plano,TX

Summary

Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Overview

12
12
years of professional experience

Work History

Teacher

Weekday Program
2022.10 - Current
  • Managed classroom with 7 two-year-olds
  • Created lesson plans
  • Problem solved with students and co-teachers
  • Fostered a fun learning environment
  • Provided self-awareness activities
  • Assisted in organizing school events
  • Maintained play based learning
  • Nurtured student development.

Manager

Hills Cafe
2021.08 - 2022.10
  • Handled day-to-day operations
  • Ordered food and beverages weekly
  • Answered phones with multiple lines
  • Handled guest complaints
  • Oversaw 10 employees
  • Provided scheduling
  • Handled drawer cash outs
  • Handled opening and closing of restaurant.

Assistant Manager

PILF Restaurants
2021.03 - 2021.08
  • Opened and closed the restaurant at the beginning and end of shifts
  • Performed official money count every day and night
  • Upheld a high standard of customer service
  • Managed daily reports of transactions
  • Ordered and stocked restaurant merchandise
  • Recruited, interviewed and hired individuals who brought enthusiasm to the team
  • Counseled, mentored and disciplined staff
  • Handled all employee scheduling
  • Managed a group of staff members and employees
  • Maintained all operations within the restaurant
  • Pursued sales leads to advance restaurant growth.

Bartender/Key Manager

PILF Restaurants
2017.10 - 2021.03
  • Greeted Guests
  • Took drink and food orders
  • Prepared and served alcoholic beverages
  • Provided excellent customer service
  • Maintained safety standards
  • Experienced fast paced and high volume environments
  • Counted and maintained the money drawer
  • Became lead bartender
  • Organized beer, wine and liquor
  • Performed inventory checks monthly
  • Cleaned and maintained the bar
  • Created side-work charts
  • Implemented weekly cleaning duties
  • Ran staff meetings on a monthly basis.

Bartender

Grimaldi's - Coal Brick Oven Pizzeria
2015.04 - 2017.09
  • Managed multiple tasks
  • Worked in a fast paced environment
  • Promoted to Server Ambassador
  • Trained new employees
  • Insured food and beverage knowledge
  • Greeting Guests
  • Providing excellent service
  • Making and serving alcoholic beverages
  • Checking out to-go guests
  • Answering the phone
  • Completing server check-outs and the end of the shift.

Server

Chill's Bar & Grill
2014.09 - 2015.05
  • Greeting tables
  • Taking food and beverage orders
  • Executing orders with accuracy
  • Worked in a strong team led environment
  • Stocking inventory
  • Running food to tables
  • Bussing tables
  • Providing hospitality.

After School Teacher

Canyon Creek Day School
2012.06 - 2014.10
  • Taking care of children aged 3-5
  • Making lesson plans
  • Creating art projects
  • Making schedules
  • Holding meetings
  • Assisting other teachers and providing breaks
  • Meeting with parents for progress reports
  • Managing time
  • Working with professionalism.

Education

Bachelors of Arts: Elementary Education -

Western Governors University
Salt Lake City, UT
05.2025

No Degree -

Collin County Community College District
Plano, TX

Skills

  • Conflict Resolution
  • Classroom Management
  • Lesson Planning
  • Patience and Empathy
  • Adaptability
  • Critical Thinking
  • Restaurant Management
  • Food service
  • Computer Fluency
  • Microsoft Office
  • Food Handling and Preparation

Timeline

Teacher

Weekday Program
2022.10 - Current

Manager

Hills Cafe
2021.08 - 2022.10

Assistant Manager

PILF Restaurants
2021.03 - 2021.08

Bartender/Key Manager

PILF Restaurants
2017.10 - 2021.03

Bartender

Grimaldi's - Coal Brick Oven Pizzeria
2015.04 - 2017.09

Server

Chill's Bar & Grill
2014.09 - 2015.05

After School Teacher

Canyon Creek Day School
2012.06 - 2014.10

Bachelors of Arts: Elementary Education -

Western Governors University

No Degree -

Collin County Community College District
Brooke Hancock