Brooke Hancock
Plano,TX
Summary
Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
12
12
years of professional experience
Work History
Teacher
Weekday Program
10.2022 - Current
- Managed classroom with 7 two-year-olds
- Created lesson plans
- Problem solved with students and co-teachers
- Fostered a fun learning environment
- Provided self-awareness activities
- Assisted in organizing school events
- Maintained play based learning
- Nurtured student development.
Manager
Hills Cafe
08.2021 - 10.2022
- Handled day-to-day operations
- Ordered food and beverages weekly
- Answered phones with multiple lines
- Handled guest complaints
- Oversaw 10 employees
- Provided scheduling
- Handled drawer cash outs
- Handled opening and closing of restaurant.
Assistant Manager
PILF Restaurants
03.2021 - 08.2021
- Opened and closed the restaurant at the beginning and end of shifts
- Performed official money count every day and night
- Upheld a high standard of customer service
- Managed daily reports of transactions
- Ordered and stocked restaurant merchandise
- Recruited, interviewed and hired individuals who brought enthusiasm to the team
- Counseled, mentored and disciplined staff
- Handled all employee scheduling
- Managed a group of staff members and employees
- Maintained all operations within the restaurant
- Pursued sales leads to advance restaurant growth.
Bartender/Key Manager
PILF Restaurants
10.2017 - 03.2021
- Greeted Guests
- Took drink and food orders
- Prepared and served alcoholic beverages
- Provided excellent customer service
- Maintained safety standards
- Experienced fast paced and high volume environments
- Counted and maintained the money drawer
- Became lead bartender
- Organized beer, wine and liquor
- Performed inventory checks monthly
- Cleaned and maintained the bar
- Created side-work charts
- Implemented weekly cleaning duties
- Ran staff meetings on a monthly basis.
Bartender
Grimaldi's - Coal Brick Oven Pizzeria
04.2015 - 09.2017
- Managed multiple tasks
- Worked in a fast paced environment
- Promoted to Server Ambassador
- Trained new employees
- Insured food and beverage knowledge
- Greeting Guests
- Providing excellent service
- Making and serving alcoholic beverages
- Checking out to-go guests
- Answering the phone
- Completing server check-outs and the end of the shift.
Server
Chill's Bar & Grill
09.2014 - 05.2015
- Greeting tables
- Taking food and beverage orders
- Executing orders with accuracy
- Worked in a strong team led environment
- Stocking inventory
- Running food to tables
- Bussing tables
- Providing hospitality.
After School Teacher
Canyon Creek Day School
06.2012 - 10.2014
- Taking care of children aged 3-5
- Making lesson plans
- Creating art projects
- Making schedules
- Holding meetings
- Assisting other teachers and providing breaks
- Meeting with parents for progress reports
- Managing time
- Working with professionalism.
Education
Bachelors of Arts: Elementary Education -
Western Governors University
Salt Lake City, UT05.2025
No Degree -
Collin County Community College District
Plano, TXSkills
- Conflict Resolution
- Classroom Management
- Lesson Planning
- Patience and Empathy
- Adaptability
- Critical Thinking
- Restaurant Management
- Food service
- Computer Fluency
- Microsoft Office
- Food Handling and Preparation
Timeline
Teacher
Weekday Program
10.2022 - Current
Manager
Hills Cafe
08.2021 - 10.2022
Assistant Manager
PILF Restaurants
03.2021 - 08.2021
Bartender/Key Manager
PILF Restaurants
10.2017 - 03.2021
Bartender
Grimaldi's - Coal Brick Oven Pizzeria
04.2015 - 09.2017
Server
Chill's Bar & Grill
09.2014 - 05.2015
After School Teacher
Canyon Creek Day School
06.2012 - 10.2014
Bachelors of Arts: Elementary Education -
Western Governors University
No Degree -
Collin County Community College District
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