Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Hannah

San Diego,CA

Summary

Professionally, I have learned to be disciplined, organized, efficient, & determined. As I venture into new career goals, I aim to obtain a position that will allow me to gain new experiences & prepare me for greater responsibilities.

Overview

8
8
years of professional experience

Work History

Admin Assistant

Intersolutions
06.2022 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Helped candidates & clients with new app, guiding them through set up and functionality

Personal Shopper

Instacart
05.2020 - 06.2022
  • Meticulous with every order
  • Organize, maintain, & fulfill multiple orders at once
  • Works independently to fulfill orders in an organized, efficient, timely manner
  • Maximize positive customer service experience
  • Assist customers in finding specific grocery items
  • Review customer orders and assist in resolving issues quickly.

Team Member

Whole Foods Market
07.2018 - 03.2020
  • Provide excellent service & recommendations to guests
  • Followed proper sanitation methods to clean & disinfect workstations
  • Maintain a clean, organized working environment
  • Respond quickly to customer inquiries
  • Support coworkers as needed
  • Prepare fresh food for the stations along with maintaining it.

Team Member

Rubio's Coastal Grill
11.2016 - 06.2018
  • Provide excellent service & recommendations to guests
  • Work alongside a team of 3 people
  • Keep stand tidy to reflect cleanliness & organization of restaurant to incoming guests
  • Receive orders, process payment, & respond to customer concerns
  • Deliver exceptional, friendly service.

Education

CNA Certificate -

California Medical College
San Diego, CA

High School Diploma -

Mira Mesa High School
San Diego, CA
06.2016

Skills

  • Customer service
  • Office Administration
  • Data Entry
  • Customer care
  • Writing & Editing Skills
  • Experience with Microsoft Word & Excel

Timeline

Admin Assistant

Intersolutions
06.2022 - 06.2024

Personal Shopper

Instacart
05.2020 - 06.2022

Team Member

Whole Foods Market
07.2018 - 03.2020

Team Member

Rubio's Coastal Grill
11.2016 - 06.2018

CNA Certificate -

California Medical College

High School Diploma -

Mira Mesa High School

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Brooke Hannah