Brooke Heitkamp

· Mentor girls to help them grow in character, leadership, and

faith by sharing knowledge and offering advice.

· Guide and inspire my peers by being supportive and approachable.

• Supported potential new members in navigating decision-

making processes, helping them find sororities that aligned

with their personal values and goals.

• Provided one-on-one mentorship for over 20 girls during

the Rush process, fostering confidence, time management,

and effective decision-making skills.

• Managed high-pressure situations with over 2000 employees

and guests per shift.

• Maintained a high standard of customer service as stipulated by company policy, including upkeep of the restaurant.

• Demonstrated leadership and organizational skills by

effectively coordinating front-of-house operations. Managed

a team of hostesses, ensuring seamless guest experiences

and efficient table turnover.

• Trained new host staff on procedures and customer service standards.