Summary
Overview
Work History
Education
Timeline
Generic

BROOKE HELMS

Dallas,TX

Summary

A results-driven professional recognized for exceptional leadership and expertise, having earned three promotions in just four years, progressing from Sr. Project Coordinator to Program Manager. With extensive experience across various roles in commercial construction, I am now seeking a Project Manager position where I can leverage my skills to contribute to your company's success while continuing to grow in my career.

Overview

19
19
years of professional experience

Work History

Program Manager

DAVACO
07.2022 - Current
  • Assists multiple Project Managers on all aspects of a project, including project setup, budgets, expenses, change orders, and project closeout for retail construction projects, including remodels, refreshes, and large multisite roll-outs.
  • Develops strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
  • Creates and maintains project dashboards and trackers to monitor lifecycle progress, ensure quick decision-making, and enhance stakeholder transparency.
  • Establishes strong relationships with key stakeholders, ensuring support for program initiatives.
  • Successfully prioritizes tasks according to urgency, resource availability, and alignment with organizational goals.
  • Delivers exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitors project performance to identify areas of improvement and make adjustments.
  • Organizes project meetings with stakeholders to ensure effective communication between all parties involved.

Assistant Project Manager

DAVACO
02.2018 - 07.2022
  • Managed multiple projects while maintaining a high level of attention to detail, ensuring all deadlines and quality standards were met.
  • Maintained comprehensive project documentation, including timelines, contracts, scope of work, and change orders, ensuring proper records for future reference and audits.
  • Developed detailed project plans, ensuring alignment with company goals and client expectations.
  • Tracked project expenses and change orders, ensuring budget adherence and identifying cost-saving opportunities.
  • Monitored permit timelines to ensure all necessary approvals were obtained prior to project commencement, preventing any potential project delays.
  • Ensured the accuracy of financial records, resolved discrepancies, and facilitated timely payments to close out projects.
  • Liaised with clients to understand their requirements and develop solutions that meet their needs.
  • Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.

Sr. Project Coordinator

DAVACO
09.2013 - 02.2018
  • Communicated with mall management/landlords to ensure all documentation was submitted prior to job start.
  • Compiled and submitted daily job reports to the client per their requirements.
  • Oversaw temporary employees and ensured tasks were completed in a timely manner.
  • Compiled and delivered daily job reports to clients, meeting stringent requirements and maintaining transparent project communication.
  • Coordinated with multiple departments to ensure timely completion of permitting tasks, resulting in smoother project execution.

Sole Proprietor / Buyer/Online Seller

IMPULSE VINTAGE
09.2010 - 09.2013
  • Implemented current market price determination to ensure a profit.
    Operated with various vendors, including social networking and job networks.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Studied the market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.

Project Coordinator

DAVACO
04.2006 - 09.2009
  • Created POS and SOVS for all subcontractors and vendors.
  • Communicated with vendors on project timelines, expectations, and invoicing.
  • Ordered equipment, dumpsters, and containers as needed.
  • Worked with vendors to obtain resources and services needed to complete projects.
  • Responsible for requiring all building permits and submitting required documentation to the municipality.
  • Collected all required documentation for billing packages.

Project Coordinator

DAVACO
06.2006 - 07.2009
  • Created POS and SOVS for all subcontractors and vendors.
  • Communicated with vendors on project timeline and expectations.
  • Coordinated project resources to ensure adequate staffing, equipment, and materials.
  • Responsible for collecting all required documentation for project closeout.
  • Solely responsible for communication with municipalities permitting and providing required documentation.

Education

Bachelor of science - Merchandising

Texas Tech University
Lubbock, TX

Timeline

Program Manager

DAVACO
07.2022 - Current

Assistant Project Manager

DAVACO
02.2018 - 07.2022

Sr. Project Coordinator

DAVACO
09.2013 - 02.2018

Sole Proprietor / Buyer/Online Seller

IMPULSE VINTAGE
09.2010 - 09.2013

Project Coordinator

DAVACO
06.2006 - 07.2009

Project Coordinator

DAVACO
04.2006 - 09.2009

Bachelor of science - Merchandising

Texas Tech University

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