Mary Henshaw
Towson,MD
Summary
Accomplished Lead Management Analyst at Defense Contract Management Agency (DCMA), adept in MS Excel and leadership, ensured DoD travel compliance and optimized the GTCC program. Excelled in guiding teams, resolving system issues, and presenting key financial insights, significantly enhancing operational efficiency and compliance.
Overview
9
9
years of professional experience
Work History
Lead Managemen Analyst, Defense Travel Admin
Defense Contract Management Agency, DCMA
09.2015 - Current
* Oversee the Defense Travel System (DTS) to ensure compliance with DoD travel regulations and agency policies.
* Provide guidance and support to travelers with completion of authorizations, voucher processing and system troubleshooting.
* Train users on system changes.
* Coordinate between travel offices and travelers to resolve travel and reservation issues.
Agency Program Coordinator
Defense Contract Management Agency, DCMA
09.2015 - Current
* APC for the Government Travel Charge Card (GTCC) Program.
* Oversee the GTCC program to ensure proper implementation and compliance with federal regulations and agency policies.
* Provide guidance on card usage, account setup, and resolving issues or disputes.
* Conduct periodic audits and reviews of cardholder accounts to detect and misuse, delinquent payments, and other compliance issues and take corrective actions as necessary.
Education
High School Diploma -
Towson High School
69 Cedar Ave, Towson, MD, 21286Skills
* MS Excel: Skilled in creating spreadsheets and using advanced functions
* MS Word: Skilled in creating, formatting and editing documents
* MS PowerPoint: Skilled in creating professional presentations
* Ability to work independently and with teams
* Communication: Present monthly briefings to the command and senior leadership team on travel expenditures, travel card usage and, delinquency rates
* Leadership: Served as Acting Management Support Office (MSO) Chief for 180 days following the departure of my supervisor, overseeing all office operations, managing staff and ensuring continuity of leadership
Timeline
Lead Managemen Analyst, Defense Travel Admin
Defense Contract Management Agency, DCMA
09.2015 - Current
Agency Program Coordinator
Defense Contract Management Agency, DCMA
09.2015 - Current
High School Diploma -
Towson High School
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