Brooke Hernandez
Saratoga Springs,Utah
Summary
Self-Motivated, Strong communication, and Interpersonal Skills. Graduate with Associates Degree in Applied Science.
Overview
19
19
years of professional experience
Work History
Front Desk/Insurance
Elevate Oral and Facial Surgery
Richfield, UT
09.2016 - Current
- Verified patients’ eligibility and claims status with insurance agencies.
- Responded to correspondence from insurance companies.
- Posted and adjusted payments from insurance companies.
- Examined patients’ insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Professionally and courteously verified appointment times with patients.
Dental Assistant
Chisholm Dental
Monroe, UT
09.2006 - 05.2008
- Sharpened and sterilized dental instruments.
- Maintained clear, organized dental records and reports.
- Worked closely with patients before, during and after dental procedures.
- Competently prepared dental materials including cements, amalgams and composites.
- Competently prepared dental materials including cements, amalgams and composites.
- Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).
- Set up examination room and dental trays in preparation for examinations and procedures.
- Assisted dentist in management of medical or dental emergencies when necessary.
Customer Service
Taco Bell/KFC
Richfield, UT
08.2006 - 07.2007
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Provided excellent customer service
- Consistently offered professional, friendly and engaging service.
- Cleaned and organized eating, service, and kitchen areas
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Provided friendly and attentive service and exceptional hospitality.
- Requested and recorded customer orders, and computed bills
- Assisted in maintaining preparation and service areas in a sanitary condition
Day Manager
New Horizons Crisis Center
Richfield, UT
02.2006 - 06.2006
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Review project plans to plan and coordinate project activities.
- Prepare and review operational reports or project progress reports.
Dental Assistant/Front Desk
Sevier Valley Dental
Richfield
05.2016 - 09.2016
- Sharpened and sterilized dental instruments.
- Evaluated oral and dental health.
- Maintained clear, organized dental records and reports.
- Worked closely with patients before, during and after dental procedures.
- Competently prepared dental materials including cements, amalgams and composites.
- Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).
- Set up examination room and dental trays in preparation for examinations and procedures.
- Assisted dentist in management of medical or dental emergencies when necessary.
Education
High School Diploma -
Richfield High School
May2000
Associate of Applied Science - Health Care
SNOW COLLEGE SOUTH
2015
Skills
- Natural leader
- Detail-oriented
- Dependable
- Organized
- Fast Learner
- Great People Skills
- Very Personable
- Positive Attitude
- Great Work Ethic
- Computer Literate
- Team Player
Timeline
Front Desk/Insurance
Elevate Oral and Facial Surgery
09.2016 - Current
Dental Assistant/Front Desk
Sevier Valley Dental
05.2016 - 09.2016
Dental Assistant
Chisholm Dental
09.2006 - 05.2008
Customer Service
Taco Bell/KFC
08.2006 - 07.2007
Day Manager
New Horizons Crisis Center
02.2006 - 06.2006
High School Diploma -
Richfield High School
Associate of Applied Science - Health Care
SNOW COLLEGE SOUTH
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