Brooke Hernandez

Allen

Summary

Detail-oriented retail professional with key holder experience, excelling in customer service and cash handling. Proven ability to maintain organized and efficient work environments while supporting daily operations. Quick learner of new systems, consistently providing a welcoming experience for customers.

Overview

years of professional experience

Work History

Key Holder / Sales Associate

DXL Big + Tall

04.2025 - Current

Assist customers with product selection, sizing, and styling recommendations
Organized and maintained clean, well-stocked merchandise displays for enhanced customer experience
Maintain inventory organization and ensure product availability on the sales floor
Process transactions using POS systems and handle cash/card payments
Executed opening and closing tasks to maintain store operations. the store while ensuring operational and security procedures are followed
Managed cash handling and prepared bank deposits to ensure smooth financial operations

Sales Associate

Cole Haan

04.2024 - 06.2024

Provided exceptional customer service in fast-paced retail environment to foster customer loyalty
Advised customers on product selection, sizing, and styling to enhance shopping experience
Processed transactions and handled cash/card payments
Organized merchandise displays and restocked inventory to ensure product availability
Assisted with store organization, merchandising, and inventory management

Education

Business Management -

Collin College

Plano, TX

05-2027

High School Diploma -

Allen High School

Allen, TX

05-2025

Skills

Cash Handling & POS Systems
Customer Service
Retail Sales
Merchandising
Inventory Organization

Sales Techniques
Problem resolution
Critical thinking
Team Collaboration
Communication

Contacts

(469) 345-0805, hernandezbr34@gmail.com

Timeline