Brooke Gray
Louisville,Ohio, OH
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Tech
Aultman Hospital
11.2023 - Current
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Obtained blood sugars and EKGs
Senior Tech
Akron General Hospital, 1 Akron General Ave
03.2021 - 10.2022
- I worked on the Urology/ OB floor, as well as floated to other floors at the hospital
- I would get vital signs, answer call lights, helped patients with ADLs, get blood sugars, empty foleys and JPs, removed IVs, helped the nurses with anything that was in my scope of practice.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
State Tested Nurse Aide
Alliance Community Hospital, Community Care Center
01.2017 - 07.2020
- I did all the responsibilities and duties of a State tested Nurse Aide.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
State Tested Nurse Aide
Hanover Healthcare Facility
07.2015 - 12.2016
- The work I do at Hanover is all the responsibilities and duties of a STNA
- For example:
- Maintained accurate records of patient care, condition, progress and concerns
- Monitored vital signs, such as blood pressure and pulse
- Responded appropriately to the physical, emotional and developmental needs of patients
- Provided pre- and post-operative care
- Assisted patients bathing, oral hygiene, grooming, feeding, and elimination
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles
- Maintained a clean, healthy and safe environment
- Performed clerical duties such as word processing, data entry, answering phones and filing
- Answered patient calls for care and feeding
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
- Reported any unusual circumstances in the patient's condition or environment
- Took advantage of opportunities for continuing education
- Member in good standing with the Nurse Aide Registry
- And much, much more.
Medical Assistant
West Medical Doctors Office
10.2014 - 07.2015
- The type of work I did at West Medical for example was:
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Tested and recorded blood glucose levels
- Obtained any information about the client's medical history, drug history, complaints and allergies
- Scheduled and accompanied clients to medical appointments
- Maintained a clean, healthy and safe environment
- Performed clerical duties, such as word processing, data entry, answering phones, and filing
- Maintained sanitary office space and rooms
- Monitored expiration of medical supplies and medications
- Assisted the doctors with anything they needed
- Called in patient's prescription orders
- Helped my coworkers with anything they needed
- Plus much more.
Customer Service
JCPenney
07.2013 - 10.2014
- The type of work I did at Jcpenney for example was:
- Working the cash register
- Approaching any customer to make sure they didn't need any help
- Folded and redid the shelves
- Maintained great team work with my coworkers
- Maintained a clean work environment
- Solved any issues that were going on with a customer
- Counted the money from the registers after closing
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
Perry High School
Massillon, OH05.2015
Associate Degree in Nursing -
Herzing University
Akron, OH04.2024
Skills
- Certified/Skilled: STNA, CPR, First Aid,Phlebotomist,
- Computer skills, Great communication skills Trustworthy companion Compassionate caregiver Great customer service Efficient and reliable team player Adaptable Great work ethic
- Patient Care
- Postpartum Care
- Performing EKGs
- Personal Care Needs
- Long-Term Care
- HIPAA Education
- or and ER Experience
- Administering Immunizations
Certification
- First Aid/CPR Certified
- STNA - State Tested Nurse Assistant
- Safe sleep ambassador
- Seizure certificate
Timeline
Patient Care Tech
Aultman Hospital
11.2023 - Current
Senior Tech
Akron General Hospital, 1 Akron General Ave
03.2021 - 10.2022
State Tested Nurse Aide
Alliance Community Hospital, Community Care Center
01.2017 - 07.2020
State Tested Nurse Aide
Hanover Healthcare Facility
07.2015 - 12.2016
Medical Assistant
West Medical Doctors Office
10.2014 - 07.2015
Customer Service
JCPenney
07.2013 - 10.2014
High School Diploma -
Perry High School
Associate Degree in Nursing -
Herzing University