Brooke Holland
Cabin John,MD
Summary
Flexible and organized food service worker with experience in multiple fast-paced restaurant environments.
Overview
4
4
years of professional experience
Work History
Server Assistant
Rare Italian
Fort Collins, CO
09.2024 - 05.2025
- Assisted waitstaff in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness of dining areas, bussing tables promptly after guests left.
- Bussed tables between courses and frequently checked in on customers.
Hostess
Millie's
Washington, DC
05.2024 - 08.2024
- Maintained an organized waitlist and ensured the seating of guests was efficient.
- Managed reservations by accommodating special requests.
- Bussed and reset tables to ensure a quick turnaround time between parties.
- Answered customer's questions and phone calls about menu items, hours, and reservations.
Gym Receptionist
Level Fitness
Cabin John, MD
12.2022 - 06.2023
- Greeted and checked in members upon arrival and answered phone calls.
- Managed scheduling for private training sessions, group workout classes, and personal appointments.
- Closed gym at night which involved sanitizing equipment, taking out trash, doing laundry, turning off power, and locking up multiple buildings.
- Explained different membership options to new customers and signed them up as members.
Hostess
Heidaway
Bethany Beach, DE
06.2022 - 08.2022
- Greeted customers upon arrival and provided additional assistance throughout dining experience.
- Balanced responsibilities such as answering phone calls, greeting guests, seating parties, and updating reservation logs simultaneously.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Provided support to servers by taking tables' drink orders and bussing tables when the restaurant was busy.
Yoga Studio Receptionist
Simon Says Yoga
Bethesda, MD
06.2021 - 08.2021
- Checked in customers for classes, signed up new customers for studio memberships, and answered phone calls.
- Sanitized studio by cleaning off mats and blocks in between classes.
- Organized and sold merchandise from the gift shop, maintaining sales and payment records.
Education
Bachelor of Arts - Communications
Colorado State University
Fort Collins, CO06.2027
High School Diploma -
St. Andrew's Episcopal School
Potomac, MD06.2023
Skills
- Reliability and punctuality
- Customer service
- Strong multitasking
- Greeting guests
- Menu memorization
- Reservations coordination
Timeline
Server Assistant
Rare Italian
09.2024 - 05.2025
Hostess
Millie's
05.2024 - 08.2024
Gym Receptionist
Level Fitness
12.2022 - 06.2023
Hostess
Heidaway
06.2022 - 08.2022
Yoga Studio Receptionist
Simon Says Yoga
06.2021 - 08.2021
Bachelor of Arts - Communications
Colorado State University
High School Diploma -
St. Andrew's Episcopal School