Brooke Hoobler
Ormond Beach,FL
Summary
Friendly and enthusiastic individual with a background in customer service and child care. Recognized for exceptional reliability, punctuality and creating positive experiences with customers and children alike. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
Work History
Nursery Attendant
First United Church
Ormond Beach, FL
2025 - Current
- Started as a volunteer and was asked to be an employee
- Collaborated with team members to enhance childcare practices and support services.
- Supported the emotional well-being of each child by addressing their unique needs and fostering positive relationships among peers.
- Supervised daily activities ensuring safe and engaging environment for children.
- Assisted in planning and implementing educational programs tailored to developmental needs.
- Maintained cleanliness and organization of nursery space, promoting health standards.
- Communicated effectively with parents regarding children's progress and activities.
Ice Cream Server
Neighborhood Scoops
Ormond Beach, FL
03.2023 - Current
- Delivered exceptional customer service by efficiently serving ice cream and addressing customer inquiries.
- Maintained cleanliness and organization of serving area, ensuring compliance with health and safety standards.
- Assisted in managing inventory by tracking supplies and restocking items as needed during peak hours.
- Handled cash transactions accurately, processing payments and providing change to customers promptly.
- Trained new team members on proper serving techniques and customer engagement strategies.
- Resolved customer complaints effectively, turning negative experiences into positive outcomes through attentive service.
- Greeted incoming customers and provided reliable, friendly customer service.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
Education
Seabreeze High School
Ormond Beach05-2027
Skills
Exceptional customer service skills
Team player
Attentive to directions
Strong communication skills
Adaptability
Positive attitude
Reliability and punctuality
Willingness to learn
Menu memorization
Food handling certification
Cash register
Multitasking and organization
Timeline
Ice Cream Server
Neighborhood Scoops
03.2023 - Current
Nursery Attendant
First United Church
2025 - Current
Seabreeze High School