Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Hooks

Irmo,SC

Summary

Accomplished Managing Partner at Bonefish Grill, recognized for exceptional leadership and strategic planning, driving revenue growth and team development. Leveraged interpersonal and operations management skills to achieve Partner of the Year awards in 2021 and 2023. Proven track record in enhancing customer service and profitability, with a keen focus on developing high-performing teams.

Overview

17
17
years of professional experience

Work History

Managing Partner

Bonefish Grill
10.2014 - Current

-Positive change agent and effectively communicates to the team

-Inspires teams to achieve results and by leading by example

-Understand the importance of developing others and building great teams

-Attended MUL session

-Partner of the Year 2021, 2023

-Completed 30day and 60day JVPi stretch

-Certified training store

-Business mindset leadership and P&L knowledge to continuously make a profit for the brand

Manager

Bonefish Grill
05.2012 - 10.2014

-Managed and motivated employees to be productive and engaged in work.

-Customer service driven to provide the best experience for both guests and team members

-Coached team members daily to align with brand standards

-Maintained employee recognition by celebrating successes, employee of the month and anniversaries and birthdays

-Inventory management in FOH and BOH

-Utilized hiring systems to select, interview and hire the best candidates

-Developed Keys and ACMs

General Manager/Manager

Travinia Italian Kitchen
03.2007 - 05.2012

-Directed sales and profitability in a full service restaurant location with $2M in annual sales

-Ran consistent food and beer, wine, liquor costs

-Grassroots marketing to help drives sales

-Emphasis on inventory control and business development

-Developed Gluten-Free menu

-Responsible for payroll

-Communicate and interact on a business to business level

-Trained and developed multiple managers and key hourlies

Education

Bachelor of Science - Dietetics

Bowling Green State University
Bowling Green, OH
05.2004

Skills

Interpersonal Skills

Leadership

Communication Skills

Problem Resolution

Strategic Planning

Operations Management

Timeline

Managing Partner

Bonefish Grill
10.2014 - Current

Manager

Bonefish Grill
05.2012 - 10.2014

General Manager/Manager

Travinia Italian Kitchen
03.2007 - 05.2012

Bachelor of Science - Dietetics

Bowling Green State University
Brooke Hooks