Accomplished Managing Partner at Bonefish Grill, recognized for exceptional leadership and strategic planning, driving revenue growth and team development. Leveraged interpersonal and operations management skills to achieve Partner of the Year awards in 2021 and 2023. Proven track record in enhancing customer service and profitability, with a keen focus on developing high-performing teams.
-Positive change agent and effectively communicates to the team
-Inspires teams to achieve results and by leading by example
-Understand the importance of developing others and building great teams
-Attended MUL session
-Partner of the Year 2021, 2023
-Completed 30day and 60day JVPi stretch
-Certified training store
-Business mindset leadership and P&L knowledge to continuously make a profit for the brand
-Managed and motivated employees to be productive and engaged in work.
-Customer service driven to provide the best experience for both guests and team members
-Coached team members daily to align with brand standards
-Maintained employee recognition by celebrating successes, employee of the month and anniversaries and birthdays
-Inventory management in FOH and BOH
-Utilized hiring systems to select, interview and hire the best candidates
-Developed Keys and ACMs
-Directed sales and profitability in a full service restaurant location with $2M in annual sales
-Ran consistent food and beer, wine, liquor costs
-Grassroots marketing to help drives sales
-Emphasis on inventory control and business development
-Developed Gluten-Free menu
-Responsible for payroll
-Communicate and interact on a business to business level
-Trained and developed multiple managers and key hourlies
Interpersonal Skills
Leadership
Communication Skills
Problem Resolution
Strategic Planning
Operations Management