Proven leader with a track record at TJMaxx for enhancing operational efficiency and customer satisfaction. Excelled in staff supervision and strategic planning, boosting sales growth through meticulous operations management and effective team motivation. Skilled in money handling and fostering robust customer relations, achieving significant improvements in service quality. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Task Delegation
Staff Supervision
Workload Management
Operations Management
Achieved President's Club Four times. Three times as an Assistant Manager at the Cape Girardeau store and once as a Coordinator at the Joplin Store. President's Club meant you achieved and exceeded goals given by the Company and you beat out all the stores in your Region. You accomplished Sales goals, Customer Service, Talent Enrichment and kept SHRINK (theft) low.