Brooke Jacobs
Chippewa Lake,MI
Summary
Strategic IT business professional accustomed to driving efficiency and effectiveness by developing, delivering, and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions and building positive relationships with internal and external stakeholders.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Bandit Industries, Inc.
02.2020 - Current
- Serve as project manager for the ERP Software Selection and the SAP S/4HANA Implementation
- Implement best practices and standardized business processes across the organization
- Work closely with leadership and other key stakeholders spanning across accounting, sales, production, procurement, field service, aftermarket parts, quality, finance, and engineering to define the project objectives and deliverables
- Foster positive relationships with internal and external partners to facilitate project success
- Meet regularly with key personnel to ensure that stated goals and objectives are being met
- Identify potential project risks and recommend mitigation measures/strategies
- Translate generalized business goals and objectives into functional requirements
- Communicate project updates and outcomes to stakeholders at various levels
- In collaboration with subcontractors and vendors, coordinate user acceptance pilot testing and training to facilitate a seamless system deployment
- Coordinate and communicate with all internal and external stakeholders regularly to identify changing business requirements and needs
- Collaborate with vendors to deliver effective IT business solutions and ensure project objectives are clearly understood, communicated, and successfully achieved.
IT Director
Bandit Industries, Inc.
02.2017 - Current
- Build and maintain SQL procedures that feed various reporting tools
- Build and maintain all company custom Crystal reports using data derived from SQL and access databases
- Provide preventative and predictive maintenance services of existing systems (system enhancements, preventative and corrective maintenance, query support and general customer support)
- Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety
- Direct and support implementation of software and hardware upgrades
- Maintain awareness of changing business environments and identify technology opportunities to support potential changes in priorities or processes.
IT Business Analyst
Fiat Chrysler Automobiles
11.2016 - 02.2017
- Subject matter expert for modules 2 and 3 of Fuel Economy & Greenhouse Gases Project
- Focal point of the project for business and ICT stakeholders
- Review and verify that project deliverables meet the requirements, and FCA standards for completeness and accuracy
- Focused on evaluating the quality of a user’s experience when interacting with a product or system
- Test, analyze, report results, and make recommendations to improve effectiveness, efficiency, and overall satisfaction of the user.
Portfolio Planning Manager
Fiat Chrysler Automobiles
05.2016 - 02.2017
- Subject matter expert for the spend approval process, tools, and templates
- Monitor departmental capital project funding and general & administrative expenses
- Spend allocation tracking, WBS mgmt
- And annual cycle planning
- Generate monthly departmental forecast and percent complete reports – uncommitted vs actuals
- SAP L0 - Support and oversee departmental requests
- SharePoint Administrator for Quality, Vehicle Safety, & Regulatory Compliance Plan SharePoint Site.
Database Administrator
Bandit Industries, Inc.
08.2009 - 04.2016
- Develop and implement best practices for expanding and integrating information systems throughout enterprise
- Organize and conduct training sessions on new CRM installments including job specific system training to all CRM users
- Play an active role in correcting various business process bottlenecks
- Implement standard operating procedures for data entry & monitor the overall performance of the database
- Supervise and coordinate the implementation and integration of new CPQ and Financial software
- Maintain CPQ product and options listings, variant configurations, and pricing schemes
- Lead requirements gathering sessions with the business and deploy structural modifications to the corporate websites to advance marketing and data accessibility.
Education
Bachelor of Science - Business Information Systems
Central Michigan University
Mount Pleasant, MI05.2016
Skills
- SQL / Access / SAP / Excel
- Business Process Analysis
- Data Analytics
- Project Management
- Cross-functional Team Leadership
- Continuous Improvement Mindset
- Stakeholder Negotiations
- Software Development
- Conflict Resolution
- System Testing and Validation
- User Training and Support
Certification
SAP Terp 10 Certification
Central Michigan University, 06/2016
Timeline
Project Manager
Bandit Industries, Inc.
02.2020 - Current
IT Director
Bandit Industries, Inc.
02.2017 - Current
IT Business Analyst
Fiat Chrysler Automobiles
11.2016 - 02.2017
Portfolio Planning Manager
Fiat Chrysler Automobiles
05.2016 - 02.2017
Database Administrator
Bandit Industries, Inc.
08.2009 - 04.2016
Bachelor of Science - Business Information Systems
Central Michigan University
SAP Terp 10 Certification
Central Michigan University, 06/2016
Similar Profiles
Joshua OsterbaanJoshua Osterbaan
Welder at Bandit IndustriesWelder at Bandit Industries
Joseph MalloryJoseph Mallory
Welder at Bandit Industries Inc.Welder at Bandit Industries Inc.
Israt JahanIsrat Jahan
Direct to Door Supervisor at Vegie Bandit PTY.LTD.Direct to Door Supervisor at Vegie Bandit PTY.LTD.