Brooke Jamison
Gilroy Gardens Family Theme Park
MORGANHILL,CA
Summary
I am a problem-solving and adaptable Rides Associate with experience in enhancing guest experiences through positive attitude, effective crowd control and communication with guests, and team collaboration with other employees. Known for my commitment to operational safety, I am ready to contribute to a dynamic team environment.
Work History
Rides Associate
4 Months- Ensured guest safety by adhering to established ride operation protocols.
- Provided exceptional customer service by engaging with guests and addressing inquiries.
- Assisted in monitoring ride performance and troubleshooting minor issues.
- Maintained cleanliness and organization of ride areas to enhance guest experience.
- Collaborated with team members to execute smooth ride operations during peak times.
- Conducted routine inspections of rides to ensure compliance with safety standards.
- Adapted quickly to changing circumstances, demonstrating flexibility in a fast-paced environment.
- Greeted guests warmly upon arrival at the attraction, setting a welcoming tone for their entire visit.
- Assisted in reducing wait times for guests by effectively managing line queues and enforcing ride rules.
- Contributed to the success of promotional campaigns by proactively engaging with guests and sharing information about upcoming events and attractions.
- Managed crowd control during peak times, ensuring guest safety and maintaining a pleasant atmosphere.
- Played an integral role in emergency response situations by following established protocols and assisting with evacuations as needed.
- Ensured a fun atmosphere for guests by engaging with them before, during, and after their ride experience.
- Provided accurate information to guests about ride requirements, restrictions, and wait times for better decision-making.
Education
High School Diploma
- Participated in AP course work in world history
- Relevant Coursework: woodworking 1 and 2
California Food Handler
Skills
Leadership
Emergency response
Safety reporting
Policy compliance
Customer service
Equipment maintenance
Parts inventory
Safety checks
Multitasking
Teamwork
Leadership qualities
Strong work ethic
Interests
Gardening
Woodworking
Baking
DIY and Home Improvement
Cooking
Offering time and support to shelters for the homeless
women
and animals.
Backpacking and Hiking
Music
Timeline
Rides Associate
Gilroy Gardens Family Theme Park
05.2026 - CurrentRead More
San Jose Community School IS
High School Diploma
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National Restaurant Association
California Food Handler
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