Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Johnson

Salem

Summary

As an Assistant Manager at Arby's, excelling in team leadership and customer service. Committed to delivering exceptional service and maintaining high standards.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Arby's
07.2016 - Current
  • Supervising shifts to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, giving a positive work environment.
  • Monitored cash intake and deposit records, with accuracy, and reducing discrepancies.
  • Completed regular inventory counts to maintain correct stock, and discrepancies.
  • Offering continuous business through exceptional customer service.
  • Scheduled the staffs shifts ensuring to pay attention to labor and sales.
  • Coached new employees, ensuring smooth onboarding process.
  • Established team priorities, maintained schedules and monitored performance.

Storeroom Clerk

Salem Regional Medical Center
05.2015 - 08.2015
  • Maintained high standards of quality control when receiving products, ensuring all items were undamaged, properly labeled, and accounted for before storage placement was determined.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.

Education

Cosmetology - Cosmetology

Raphael’s School of Beauty And Culture
Alliance, OH
03.2020

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Arby's
07.2016 - Current

Storeroom Clerk

Salem Regional Medical Center
05.2015 - 08.2015

Cosmetology - Cosmetology

Raphael’s School of Beauty And Culture